Kennet & Avon Canal Trail Adventure Holidays

Everything was close and safe The personal attention on the pub Great A plus

Breakfast was excellent with plenty of food and choices. The staff were very helpful. The hotel is fairly new with nice beds and modern bathrooms. It is a short walk to Victoria Station and a walkable distance to Westminster Abbey. We found several nice restaurants nearby as well as a grocery store.

Excellent location. Easy access to buses and underground. Playpark across the street for those traveling with kids.

We appreciated that this facility is perfectly located for reaching activity and transportation. It is well-run and maintained. We like the staff and the fine maintenance of its rooms and well priced.

Excellent as always

We stayed here 3 years ago for our wedding, we took around 20 rooms for 3 days and us and 40 guests and had our pre-wedding party in the bar downstairs we all had a great time and we came back for our anniversary but unfortunately it was all very disappointing. We were only here for one night so asked if it was possible to check in at 1 instead of 3 and did receive a response to say they would try their best but arrived and room wasn’t ready, kept saying 30 minutes but ended up being after 3, no offer of a water or anything whilst we waited, it was very hot and I’m heavily pregnant. The hotel staff were nothing like 3 years ago, just really unhelpful, we asked if they could park our car as this is a service they offer and we were told to park it ourselves in the car park which we did. Room cost was just under £300, but room was very average, stained carpets, small double bed, the main light in the room didn’t work and the TV sound kept cutting out. Bottled water wasn’t replaced, just really didn’t feel like they were bothered. It’s almost like as we spent over £20k last time so were treated really well and on return there was no customer relations. We won’t stay again here as lots of lovely hotels in London in the same price range. The location is great, you can’t really beat it but there several other hotels all in the same location which are better.

Absolutely beautiful hotel. Wonderful tour of hotel and property upon arrival with welcome drink which was a lovely touch.

Reception staff more than welcoming and friendly. They went above and beyond. Great location.

Everything was close and safe The personal attention on the pub Great A plus

Absolutely beautiful hotel. Wonderful tour of hotel and property upon arrival with welcome drink which was a lovely touch.

Large comfortable room for being in Europe