Venezia-Murano-Burano Kid friendly Holidays

Great location, friendly and nice staff. Very nice breakfast. We really enjoyed our stay. Would stay there again when in Venice.

The suites are very large which is nice. They are very clean, up-to-date and in a GREAT location. The only downside is the WiFi is SUPER slow. It is literally like dial up internet speed. WiFi is important when traveling internationally so this was a big disappointment.

The hotel was very nice but … when we checked in we were told that we needed to contact the concierge if we had issues with the air conditioning because we didn’t have control of it in the room. Considering there has been a serious heat wave, we figured there might be a need to conserve energy. But when we got to the room, it was stifling hot, despite the thermometer saying it was 18 Celsius. We called the concierge and he said he would make it cooler. It became slightly cooler. The next day, same thing. It was much cooler in the hallway and we told that to the concierge. Again, he said it looked fine on his end but would make it cooler. Again, it changed slightly. The third day, it was even more hot. We spoke to a different concierge who said they might be able to get a technician to look at it. When we checked in later that day, no one had looked at it yet. Finally, we went back to the concierge, and luckily this time spoke with Romane, who took us seriously and transferred us to a new room. It was a night and day difference and finally we were able to rest and sleep comfortably. I searched reviews about air conditioning and found a couple who mention that the a/c needed to be reset. I would highly recommend that someone check the rooms prior to new arrivals, especially in a heat wave. I would also highly recommend you empower the room cleaners to notice if a room is demonstrably warmer than all the others. I hope no one else is given room 225 until the a/c is fixed.

The hotel is in a great location. Half way between the Rialto bridge and St Mark square. Easy to get to by water bus. Short walk from the water bus stop. The staff and facilities is very nice. The rooms are nice but the beds are a bit stiff. The a/c is great. Breakfast was in a nice area and there was a variety of food which was delicious. During our stay it was very hot and humid and this was a great place for to go to after tours and walks throughout Venice. Everything was within walking distance. Great stay.

We loved this place! We had a balcony room overlooking the canal with a gorgeous view of a garden. The staff was great with questions, and the breakfast was fabulous. The Colombino is very close to everything, and has a special tour of Murano, so we cancelled our planned trip and saved some money. Great hotel and highly recommend!

We loved this place! We had a balcony room overlooking the canal with a gorgeous view of a garden. The staff was great with questions, and the breakfast was fabulous. The Colombino is very close to everything, and has a special tour of Murano, so we cancelled our planned trip and saved some money. Great hotel and highly recommend!

The hotel was very nice but … when we checked in we were told that we needed to contact the concierge if we had issues with the air conditioning because we didn’t have control of it in the room. Considering there has been a serious heat wave, we figured there might be a need to conserve energy. But when we got to the room, it was stifling hot, despite the thermometer saying it was 18 Celsius. We called the concierge and he said he would make it cooler. It became slightly cooler. The next day, same thing. It was much cooler in the hallway and we told that to the concierge. Again, he said it looked fine on his end but would make it cooler. Again, it changed slightly. The third day, it was even more hot. We spoke to a different concierge who said they might be able to get a technician to look at it. When we checked in later that day, no one had looked at it yet. Finally, we went back to the concierge, and luckily this time spoke with Romane, who took us seriously and transferred us to a new room. It was a night and day difference and finally we were able to rest and sleep comfortably. I searched reviews about air conditioning and found a couple who mention that the a/c needed to be reset. I would highly recommend that someone check the rooms prior to new arrivals, especially in a heat wave. I would also highly recommend you empower the room cleaners to notice if a room is demonstrably warmer than all the others. I hope no one else is given room 225 until the a/c is fixed.

The hotel is in a great location. Half way between the Rialto bridge and St Mark square. Easy to get to by water bus. Short walk from the water bus stop. The staff and facilities is very nice. The rooms are nice but the beds are a bit stiff. The a/c is great. Breakfast was in a nice area and there was a variety of food which was delicious. During our stay it was very hot and humid and this was a great place for to go to after tours and walks throughout Venice. Everything was within walking distance. Great stay.