Cancun South Ski Holidays

Buenas instalaciones y comidas. Playa inutilizable. Pocas opciones para bebidas y alimentos durante el día ya que habían quitado el servicio de uno de los buffet más importantes del white sand y te enviaban al colonial. Transporte entre sitios del hotel un poco caóticos, preferimos caminar.

My husband and I absolutely loved our stay. One of the most incredible resorts we have stayed at - the service definitely made our stay more enjoyable. The staff really do go above and beyond. The daily activities were also amazing. Can't wait to return.

We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels.

This place was absolutely amazing. The view, the property, the staff, everything was breathtaking. We stayed in Dunas, oceanfront…beautiful! BOOK IT!!

I’ve stayed at 15+ all-inclusive hotels in the Cancun area. This was without a doubt the BEST one I’ve ever been to. From the food to the amenities to the AMAZING staff, it was a perfect trip! Not a single complaint. We will absolutely be back!!

Buenas instalaciones y comidas. Playa inutilizable. Pocas opciones para bebidas y alimentos durante el día ya que habían quitado el servicio de uno de los buffet más importantes del white sand y te enviaban al colonial. Transporte entre sitios del hotel un poco caóticos, preferimos caminar.

My husband and I absolutely loved our stay. One of the most incredible resorts we have stayed at - the service definitely made our stay more enjoyable. The staff really do go above and beyond. The daily activities were also amazing. Can't wait to return.

We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels.