5 Star Hotels in Gulf Coast of Mexico, Mexico and Central America

"We had an amazing experience overall with my friends and family! The staff are amazing and friendly. Mr. Jayco and Johny are the best in hospitality, and we love coming back. I gave 3 stars to the clean room because the sheets and pillow, can be better. Thank you"

"The receptionists' service leaves nothing to be desired; they answer rudely and are unhelpful. The food is repetitive and very expensive for the service."

"I have been to many resorts of the years and this had to be one of my favorites ! Food was great. Service was great and the resort was clean with lots to do ! My only suggestion would be to wear water shoes in the ocean !!! My father in law stepped on a stonefish and had severe pain swelling and got very sick ! Lisandro was the man ! Concierge was great and very helpful. "

"Room was excellent with an amazing view and nice amenities. "

"This was the original Excellence, so it is a bit dated. The staff was friendly and helpful. I am allergic to gluten, so there were limited options, especially desserts. The chef in the Excellence Club was outstanding and made GF French toast for me every morning. The spa was gorgeous. "