Aislaby Hotels

"My Room was clean. Shower in my room was clean. Staff customer service skills were Good. Location is only a 10 minute walk to the sea front. Loose wire in the corridor near my room. Paint peeling from the Skirting board in my room. Couldn't open the window in my room. Communication from the staff could have been better about me checking out "

"We had a two-night stay in the beach house. While the room itself was acceptable, on closer inspection the bathroom did not appear to be thoroughly cleaned. In general, the attention to cleanliness in the main areas of the hotel also seemed lacking. During our stay, we experienced a few maintenance issues. The hot tap in the outdoor bath leaked when in use, and in the room both the TV and lamps flickered intermittently. Although breakfast was included, I was disappointed to learn it was served at the main hotel, approximately a four-minute walk away. Unfortunately, we had to make this walk in the rain, and were only offered a buggy ride on the return journey. Finally, I feel that guests paying to stay at the hotel should have access to the spa facilities included, rather than being charged an additional £45 per person."

"Clean safe and close to everything. Staff very helpful. "

"Great selection of hot food, fruit, cereals, really anything you want."

"A pleasant ground floor room with no noise. Everything in good working order"

"overall cleanliness terrible Letter of complaint sent Resaurant coach parties and other guests are cramped into small area lager area as per advert picture is not in use "

"Lovely hotel, great location, our room with the family bedroom included was amazing. Gorgeous comfy four poster bed and lots of choice at breakfast! "

"Wonderful sea view. Highly competent, professional and friendly staff team from check in to bar to check out. "

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