Alsop en le Dale Hotels

"Once again i had a lovely time at the New Bath Hotel. The staff are most welcoming and nothing is too much for them. The food was amazing and came to my table hot and perfect. The only downside is that there is no longer any bottled water in the rooms which i do miss and must remember to get some before i get to the hotel. I also have seen quite a few dogs at the hotel which i have no problem with. "

"Fantastic stay. Brilliant location for exploring the Peak District. Great rooms and facilities on sight. Felt really good for the price. "

"Overall a really poor experience that I gave the team at the hotel a chance to respond directly but as that was pretty unsatisfactory - Iit should be shared here as potential guests should know. Good stuff: Low price, great staff. Bad stuff: Really dirty room, with someone elses dark black hairs all over the bath and bathroom and clearly had not been cleaned. Conditioner dispenser was broken and just refilled and clearly not checked. Rubbish left in the corridors and strwn around the lifts and not spotted or picked up. General poor smell around the 3rd floor. Room AC had two settings - off or COLD. No controls would work. The general upkeep of the rooms is poor, but I can live with that for a value prices hotel - but the lack of cleanliness isnt acceptible. "

"We had a fabulous 2 night stay here. The room was nicely decorated, comfy beds and great shower. The spa facilities are wonderful and extensive - 3 types of sauna, steam and aroma room as well as the thermal mineral pool, relaxation pool and the rooftop indoor to outdoor pool with jacuzzi jets - heaven!! The breakfast is a cut above and we ate dinner one night which was expensive but absolutely delicious. I would definitely recommend The Buxton Crescent for a luxury stay."

"Very friendly staff and excellent facilities. Great to have the pool available from early morning. Only downside was the restaurant’s bizarre ‘policy’ (apparently the chef’s decision) of trying to charge £3.50 for substituting couscous with mashed potato. According to the receptionist the following day, this has now been stopped, but unfortunately too late to avoid a sour taste at the time of the meal. But well done to the waitress for taking note of our concerns and passing them on to management "

"Clean, good facilities, nice atmosphere. "

"Perfect for a short stay, very pleasant "

"Very disappointed to find our rooms didn’t have windows ! This fact was not mentioned when we booked ! Hotel was generally quite “tired”."

"Excellent room, great breakfast, only problem was lack of staff numbers but those they had were great "