Altofts Hotels

"The hotel overall was really nice and aesthetically pleasing. We didn’t get to try the restaurants unfortunately, but they looked lovely. My only two complaints were 1) the room was freezing and didn’t warm up at all, even with the temperature set to the highest, and 2) our checkout experience. We got back to the hotel very late after being out for the night (around 6am) and didn’t get to sleep until 7:30, so we missed our alarm, completely our own fault. However, a staff member knocked (the same staff member that checked me in, on my own at 5pm) and then let himself into the room before I could even get out of bed to answer. As I had checked in alone, he had no way of knowing who was inside, which made it feel very inappropriate. He could also see we hadn’t checked out yet, and I had a DND sign on the door. He didn’t apologise either. I apologised and explained we had overslept and would be 10 minutes, but he knocked again shortly after, which was frustrating while I was rushing. When I mentioned I was tidying up, he said, “that’s what the cleaners are for.” I understand that, but there was rubbish everywhere and it was very untidy and I would never leave a room messy regardless. I would stay here again, but staff should not enter rooms when guests haven’t checked out. It felt unprofessional, and I’ve never experienced this anywhere else."

"Fantastic stay from start to finish. I was able to check in early and head out exploring. The reception staff were welcoming and friendly. My room was clean and comfortable. Great location for the city centre and going to the football. I would definitely stay here again. "

"Good clean and modern hotel. Lovely staff and excellent food. Will definitely stay sgain"

"Lovely hotel properly in great location. "

"Room was nice, staff was friendly, gym was clean and well equipped. Breakfast had very good - recommended. Evening meal was average in terms of quality - probably better to go elsewhere. This hotel is charging for parking in a funny way which spoils check-in experience. This should be included in hotel price. "

"Excellent hotel right beside train station and city centre shopping "

"Has the basics. Had a good night sleep, ideal budget stay."

"Clean room and nicely decorated, friendly staff and great for exploring the city. "

"The hotel was centrally located which made it easy to walk to many attractions such as the Trinity Market and The Royal Armory Museum. The staff were friendly and ready to help. The breakfast buffet included many hot breakfast items, as well as pastries, yogurts, and cereals. The gym overlooks the courtyard and was well equipped. "