Beverly Hills Suites - Excel Hotels & Resorts offers a tranquil escape near Los Cristianos Beach. Guests can enjoy international dishes at La Piazza, relax with a book from the library, or take a refreshing swim. Visitors particularly appreciate the attentive staff.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Kitchen
Dryer
Parking included
Restaurant
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Check-in start time: 5:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: EUR 100.00 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 11 for adults and from EUR 5 for children
In-room safe fee: EUR 2 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Property Registration Number A38083101
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
Frequently asked questions
Does Ona Beverly Hills Suites have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Ona Beverly Hills Suites pet-friendly?
No, pets are not allowed at this property.
How much is parking at Ona Beverly Hills Suites?
Self-parking is free at this property.
What time is check-in at Ona Beverly Hills Suites?
Check-in start time: 5:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Ona Beverly Hills Suites?
Checkout is at 11:00 AM.
Where is Ona Beverly Hills Suites located?
Situated in a shopping district, this aparthotel is 0.7 mi (1.1 km) from Playa De Los Tarajales and 2.4 mi (3.9 km) from Siam Park. Chayofita Hill and Las Vistas Beach are also within 2 miles (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4
Cleanliness
8.0
Location
8.4
Staff & service
8.0
Property conditions & facilities
Rating 10 - Excellent. 271 out of 768 reviews
10 - Excellent
271
Rating 8 - Good. 339 out of 768 reviews
8 - Good
339
Rating 6 - Okay. 113 out of 768 reviews
6 - Okay
113
Rating 4 - Poor. 31 out of 768 reviews
4 - Poor
31
Rating 2 - Terrible. 14 out of 768 reviews
2 - Terrible
14
Reviews
Verified
10/10 Excellent
Tony
12 Dec 2025
Liked: Cleanliness, room comfort, communication
Stay here all the time has everything you need for a great stay and good location
Tony
Stayed 4 nights in Dec 2025
Verified
8/10 Good
Keiko
17 Feb 2026
Liked: Cleanliness, amenities, communication
It offered a clean room and staff were all friendly. It is located about 3 min walk to grocery stores and several restaurants. THe area is quiet..
Keiko
Stayed 3 nights in Feb 2026
Verified
6/10 Okay
Jennifer
17 Jan 2026
Liked: Cleanliness, amenities, communication
Staff in all areas of hotel were amazing! very friendly and helpful. Will be visiting again very soon.
Jennifer
Stayed 7 nights in Jan 2026
Verified
10/10 Excellent
Barry
16 Dec 2025
Liked: Cleanliness, room comfort, communication
4th stay here this year.Love the place.Rooms are great, location excellent for us,and the staff(especially reception) are brilliant
Loved my stay here. Reception team is wonderful really friendly and helpful. Had a few chats with them. Breakfast was great would have loved real coffee npt from automat but that’s a tiny thing. Room a little dated but comtable and missing nothing. Shower powerful and plenty of hot water. Pool lovely and always a chair. Would definitely visit again!
christel
Stayed 7 nights in Feb 2026
Verified
6/10 Okay
Dawn
28 Feb 2026
Liked: Cleanliness, communication
room clean dated. bed rather uncomfortable used duvets in cupboard to make a mattress topper. all staff were kind friendly helpful.
Dawn
Stayed 5 nights in Feb 2026
Verified
8/10 Good
Brendan
15 Dec 2025
Liked: Cleanliness, communication
Nice place, bit dated but its very good, lot to do great gym, spacious, pool was cold, beds okay only.
Brendan
Stayed 3 nights in Dec 2025
Verified
10/10 Excellent
Anthony Peter
18 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent stay at the Ona Beverly Hills Suites.
Spotless room, grounds, pool area. Very friendly and welcoming staff. Very good breakfast, plenty of variety.
A big mention to Brigada, the lady who works in the courtyard restaurant area. Hopefully I’ve got her name right! Very nice lady, as are all the staff we came across. Definitely recommend and will return.
Anthony Peter
Stayed 7 nights in Jan 2026
Verified
10/10 Excellent
Mr Mark L
19 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Hola, just to say, we had a great stay and time at Beverly Hills hotel, room was lovely overlooking the top pool, as requested,
Reception staff were friendly and professional as always, especially Dominique who couldn’t do enough for us, and went the extra mile with room allocation, muchas gracias,,,,,
The apartment/room was clean and spacious. Very quite as we asked. All staff except one male member in reception were very nice and helpful. Food was good but need a few minutes walk to a nearby hotel for the dinner, which was not expected.
Wu
Stayed 7 nights in Jan 2026
Verified
10/10 Excellent
Keith
10 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely spotlessly clean. Apartment was very comfortable with everything you needed in it. Well done to all the staff👏
Keith
Stayed 2 nights in Dec 2025
Verified
8/10 Good
Tami
17 May 2025
Liked: Cleanliness, property conditions & facilities, communication
The staff was friendly and the room very comfortable
Tami
Stayed 8 nights in May 2025
Verified
10/10 Excellent
Verified traveller
15 Jan 2025
Liked: Cleanliness, room comfort, communication
Fantastic place and friendly staff
Verified traveller
Stayed 7 nights in Jan 2025
Verified
10/10 Excellent
Colin
14 Oct 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I’d stay here again, it’s rooms are perfectly acceptable, the beds need better mattresses, there dated, but apart from that, the rooms are good. The staff are lovely, it’s clean and has everything you need. It’s a little walk to the beach, and the hills are not for the faint hearted, but taxis are always available, right outside.
Colin
Stayed 8 nights in Oct 2025
Verified
10/10 Excellent
Beth
10 Jul 2025
Liked: Cleanliness, room comfort, communication
Brilliant stay would return.
Great stay, lovely spacious and clean apartment. Two pool areas which were great, and helpful staff. Lots to do in the area, and short taxi ride from las americas
Beth
Stayed 7 nights in Jul 2025
Verified
10/10 Excellent
Matthew
7 Jan 2026
Liked: Cleanliness, room comfort, communication
Breakfast was fine. Rooms could do with the wood being updated from pine fittings as it looks dated. Bed was quite hard and an oddly positioned bedside table meant the headboards were offset from the beds. The kitchen facilities were excellent though.
Matthew
Stayed 4 nights in Jan 2026
Verified
10/10 Excellent
Jack
6 Oct 2025
Liked: Cleanliness, room comfort, communication
Very helpfull and friendly staff. Selection of pools. Large apartment
Jack
Stayed 3 nights in Oct 2025
Verified
8/10 Good
Nicholas
11 Mar 2025
Liked: Cleanliness, room comfort, communication
Good choice and a place I’d use again
Great staff, good accommodation and good location
Nicholas
Stayed 4 nights in Mar 2025
Verified
10/10 Excellent
Barry
1 Apr 2025
Liked: Cleanliness, room comfort, communication
Another Great Stay
Another absolutely brilliant stay! Spacious,clean one bedroom apartment with excellent views!Stayed here well into double figures,never disappointed!Staff are amazing!!!
Barry
Stayed 7 nights in Mar 2025
Verified
6/10 Okay
Nikki
1 Dec 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice apartment, clean and spacious. Good size balcony. Check in was efficient and easy. Key card kept breaking which meant no easy access through the gate closer to the apartment but a walk back to reception from top of the hill to sort , not ideal ! Good place for the money but too far up a hill to return.
Nikki
Stayed 7 nights in Nov 2025
Verified
10/10 Excellent
James Robert
2 Aug 2023
Liked: Cleanliness, property conditions & facilities, communication
Very nice Hotel in a great location with friendly staff
James Robert
Stayed 5 nights in Jul 2023
Verified
8/10 Good
Russell
18 Oct 2025
Liked: Cleanliness, amenities, communication
Overall the property was great, the staff were fantastic the only problem was the beds they were very uncomfortable, we had to put the quilt on top of mattress so it was a little more comfortable.
Russell
Stayed 10 nights in Oct 2025
Verified
8/10 Good
Bernadette
5 Jan 2026
Liked: Cleanliness, communication
The staff were nice, the room was cleaned once in our 5 night stay and was cleaned well . The overall was lovely but if I were to critique anything, I would suggest more staff at breakfast! They worked very hard but ran out of crockery every day so was a bit chaotic however food was a good standard. Also when I asked for a room towel was told there would be a charge! 2 bath towels and 1 hand towel changed every 3 days seemed a little harsh to wash your hair and shower for 2 people . Staff all work very hard!
Bernadette
Stayed 5 nights in Dec 2025
Verified
10/10 Excellent
karen
2 May 2025
Liked: Cleanliness, room comfort, communication
Perfect stay
I had a lovely stay. I was in a spacious studio apartment.
My whole stay was perfect due to the accomodation, check in experience, every staff member"s friendliness, professalism and helpfulness.
Would highly recommend.
karen
Stayed 2 nights in Apr 2025
Verified
10/10 Excellent
Hayati
21 Feb 2025
Liked: Cleanliness, room comfort, communication
Best stay Tenerife
We stayed here for 4 nights and it was absolutely great. Everyone were just so friendly and ready for help. Place was very clean and well decorated. The food was absolutely great. Definitely will come back here again and highly recommended.