Bassenthwaite Hotels

"A very nice place."

"The food was delicious, the ambience was wonderful and the staff was efficient, courteous and attentive to the guests' needs. We loved our stay at Ravenstone!"

"I got a parking charge from Brittania parking for the final day at the IBIS. Parking should have been paid by the hotel. Having received the charge IBIS were unable to help."

"Beautifully situated on the edge of Bassenthwaite Lake, Wantandleth lodge was clean and well equipped and the bed was very comfy. Wifi was good and shower was lovely. I just couldn't get the front door to lock with the key at all, so felt quite insecure for the weekend I was there, I could see how it SHOULD lock but it wasn't having it. I was disappointed that I couldn't get down to the lake easily with my walker or mobility scooter as the paths are so gravelly its no good tying to get anything with wheels over them other than the car. Was a lovely view though from the property, very peaceful and quiet with lots of birds and trees around. Although the decor is very dark and dated it was cosy and despite the crazy internal door configuration from bedrooms to bathrooms I would highly recommend this property to anyone with better mobility than myself."

"This was the Hilltop hotel which has come a long way since its heyday. The car park is good for a first impression but the broken hotel board on the building as you go to reception tells a different story. Booking in was quick and easy and the receptionist was friendly and efficient. Our room was on the second floor but no lift so got our exercise for the day! Corridors were well lit and the carpet was clean and tidy and the walls had recently been painted white. The room was clean as were the towels and bed linen. Small wardrobe and two bedside cabinets together with a desk and chair which had a kettle with tea and coffee for a quick cuppa. Bathroom with shower also clean and tidy with soap dispensers but no other toiletries. Room felt a bit spartan but serviceable. Bed was a little hard but we got a full nights sleep with no noise from anywhere in the hotel. Breakfast room was a little spartan but also clean and tidy with plenty of tables and chairs available. There was cereal available together with fruit juice and hot drinks. Standard sliced white or brown bread for the toaster which was quick. Hot plate had a good selection: Bacon, Sausage, Hash browns, beans, tomatoes, fried eggs and mushrooms. All very tasty and well cooked. It was self service / buffet with staff around but we only had to check in for the breakfast with no issues. View from the rear of the hotel was worth seeing (hills / trees). Not the worst hotel we have stayed in but not the best either for 1 night"

"Nice room and spa centre - good gym"

"Excellent "

"Room had no WiFi, a broken toilet and a big dark stain on the carpet, this was a senior suite costing £400, the staff did nothing to help resolve the issues and basically we’re not interested. Awful service."

"Parking was easy & we didn’t use the car again during our stay. The hotel is great for exploring the city. We would recommend it for a short stay in the city."