Dean Hotels

"Very welcoming. Room was clean and fresh. Car park had plenty of room. Food was excellent. Very good value for money and will definitely stay again."

"Excellent in every way."

"Yes"

"The reception staff were so friendly and always happy to help. Lovely to have access to a small spa after a day of walking, nice hydrotherapy pool, sauna and steam room. Good range of drinks at the bar. Free parking is a bonus and location was great only a 10min walk from Grasmere and a bus stop close to the hotel to reach Ambleside, Keswick and Kendall. Only thing that really lets the place down is the stained carpets!"

"The hotel is situated a few minutes walk from a beautiful beach with stunning views. The staff are amazing and very friendly. The service is excellent and the food is simply delicious. Myself and my wife stay here for weekends all the time and won't stay anywhere else. "

"A wonderful stay in stunning surroundings. The family are lovely and could not have done more to make our stay special. The room was lovely, breakfast in the morning was delicious and made to order. Thank you. "

"Great guest house, close to the centre of Keswick. Friendly staff, great breakfast and adequate room. Lovely lounge available to use. Would definitely stay here again "

"Friendly staff, big rooms, and breakfast was excellent."

"The staff were friendly and efficient and the room was nice. The bathroom was a bit dirty and needed some maintenance. There was also quite a lot of dust in some areas of the room and the kettle and iron were about 30 years old and didn't work very well. They closed downstairs completely at 22:30 and sent everyone sat having a drink by the fire to their rooms so they could turn the lights off, which seemed a bit odd. It also wasn't clear on the itinerary from hotels.com whether breakfast was included. I checked the hotel website a few days before arrival and the same room including breakfast was listed at the same price so I assumed it was. To make sure, I was going to switch to a direct reservation but despite this being a free cancellation, pay on arrival booking, they had set the terms to have no cancellation for a week before arrival, so I couldn't. On arrival they didn't say anything other than asking if I wanted to book in for breakfast, then charged it as an extra at the end. Generally the stay was really nice but there were a few issues which would put me off staying again."