London Hotel Guide - Butler's Wharf hotels in London, United Kingdom.

"Breakfast and staff were awesome "

"The room needs renovation: old bed mattresses, pillows need to be replaced, furnishings is outdated. The tv channel selection was poor. Staff was great, clean room. The restaurants on site had good food. Breakfast buffet is great. Location is great!"

"Room spotless "

"Good hotel right on the water front. The city view rooms should be taken with a pinch of salt as you don’t see much really. Great cocktail bar in floor 12 with prices that are not that bad, just a bit bad. Room rates seem on the high side but I guess you’re paying extra for the location."

"Y"

"Great breakfast. Very comfy room. Very friendly staff. "

"Clean room, pleasant and efficient staff, good breakfast "

"I had booked a senior classroom for our overnight stay at the Lalit. Upon check in, I was told I’d been upgraded to the Lalit Suite. I didn’t question, why would you when it’s an ‘upgrade’. When I entered the room, it seemed nice enough but just very bare! There was no water in the room, no body lotion or any of the other amenities. The shower gel, shampoo conditioner were bog standard cash and carry products. The pillows are terrible! Whatever happened to firmer pillows? At around 8.30am the house keeping staff started ringing the bell and when I opened the door, she apologised profusely to say she didn’t realise there was anyone there because her notes said the room was ‘out of service’. So clearly, they had either oversold rooms and put me in a room that wasn’t fit / ready, or there was some miscommunication at their end. All in all, it was not the best experience, and I am not sure I will be staying here, certainly not at the price they charge! "

"Great!"