Cacao Hotels

"Overall was a nice stay. Very nice ocean view balcony. Clean room, friendly staff. Breakfast was ok. Beautiful area to walk around as well. "

"Had to ask 3 times for a TV remote. Very slow elevators. Felt like a criminal at the breakfast buffet—was being watched like a hawk—would have been nice to have allowed me to take a little something up to my husband in the room. Otherwise—was great that was allowed to store luggage until check in. The gal working was very nice. So was the security “Arnold” I think? He finally brought the remote. Also, could hear loud door slams all night. "

"Everything was wonderful except not knowing about the $45/day destination fee. "

"Filthy! Noisy!"

"Great stay"

"Additional bartenders are required at the main bar; it took approximately 25 minutes to place a drink order. Beautiful hotel overall"

"I recently stayed at the San Juan Marriott Stellaris Hotel & Casino and would give it an overall rating of three stars. It’s a solid property in a great location, but there are a few things worth noting depending on what kind of experience you’re looking for. The hotel advertises a children’s pool, which naturally led me to believe there would also be a separate adults-only pool. That isn’t the case. While there are two pools, they connect, and the entire area is open to guests of all ages. If you’re expecting a quiet adults-only space, you won’t find one here. The overall vibe is lively and social rather than serene. There is also a swim-up bar where guests gathered for activities like bingo, which actually looked like a lot of fun and added to the energetic atmosphere. The atmosphere felt more lively and party-oriented, especially in the afternoons when the music becomes extremely loud — louder than necessary, in my opinion. On the positive side, the beach setup was very nice. Staff members help you set up chairs, towels, umbrellas, and a small table wherever you’d like along the beach, which was a lovely touch and made the experience feel more upscale. The room itself was a decent size and perfectly fine, though nothing particularly special. There were a couple of maintenance issues: the sliding bathroom door was difficult to operate and actually came off its track at one point (though to their credit, maintenance fixed it very quickly). The sliding glass patio door als"

"The staff was Fantastic!"

"Staff leave lasting impression. located perfectly."