Arco Maya

Property class: 2

Choose dates to view prices

Reviews

7.4 out of 10
Good
Arco Maya provides amenities, such as a terrace and an arcade/games room. Guests can connect to free in-room WiFi.

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

A bedroom with a bed, a wooden table, a bathroom with a sink, and an air conditioning unit.

Standard Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

A hotel room with a large bed, a smaller bed, a window, and a ceiling with decorative molding.

Standard Room, 2 Queen Beds

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room

A hotel room with two beds, a ceiling fan, a mirror, and a door.

Family Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Double two beds

A hotel room with a bed, a desk, and a window.

Double two beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room

  • Sleeps 4

View all photos for Double standard

A bedroom with a bed, a wooden table, a bathroom with a sink, and an air conditioning unit.

Double standard

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Downtown Cancun, a neighbourhood in Cancun, is home to Arco Maya. Ultramar Ferry Puerto Juárez and Isla Mujeres Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Cancun Cultural House and El Sol de Cancun are also worth visiting. Visit our Cancun travel guide
View more Guest houses in Cancun
Map
Retorno Marañón #31 SM 25 MZA 23 LT 01, Cancun, QROO, 77509

What's nearby

  • A building with a large sign reading "Cancun" and a flagpole in front.
    Benito Juarez Municipal Building
    11 min walk - 1.0 km
  • Las Palapas Park
    5 min walk - 0.4 km
  • Plaza 28
    6 min walk - 0.6 km
  • Mercado 23
    13 min walk - 1.1 km
  • Plaza Las Americas
    3 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Restaurants

  • Comida Mexicana, Mariscos Y Más
    4 min walk
  • Cheester
    9 min walk
  • Carl's Jr.
    5 min walk
  • Av. Yaxchilán
    5 min walk
  • Los Pescaditos
    3 min walk

About this property

Arco Maya

  • Guest house near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
  • Arco Maya provides amenities, such as a terrace and an arcade/games room. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Swimming pool
    • Free self-parking
    • Express check-out, express check-in and outdoor furniture
    • Tour/ticket information, a 24-hour front desk and a computer station
  • Room features
  • All guest rooms at Arco Maya feature comforts, such as air conditioning, in addition to
  • Extra conveniences in all rooms include:
    • Bathrooms with showers
    • 21-inch TVs with satellite channels
    • Ceiling fans and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Arcade/game room
  • Pool

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
There is limited hot water on site
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does Arco Maya have a pool?

Yes, this property has a pool.

Is Arco Maya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Arco Maya?

Self-parking is free at this property.

What time is check-in at Arco Maya?

Check-in start time: 3:00 PM; check-in end time: 10:00 PM.

What time is check-out at Arco Maya?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Arco Maya located?

Located in Downtown Cancun, this guesthouse is within a 10-minute walk of Mercado 28, Las Palapas Park and Plaza 28. Ceviche Square and Mercado Ki Huic are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Arco Maya Reviews

7.4

Good

8.6

Cleanliness

9.0

Location

7.4

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 0 out of 8 reviews
Rating 2 - Terrible. 2 out of 8 reviews

Reviews

Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Me cambiaron de hotel

Nos cambiaron de hotel a Hotel Farallón In, instalaciones pésimas, muy pequeño, no tienen protocolos de salubridad no me gusto para nada no estancia ahí
Stayed 2 nights in Dec 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location. Close to the ADO Terminal. Nice room with balcony. Bed was really hard with metal springs. Could be more comfortable. Very small bathroom. Good for one night if you do not plan to stay long in Cancun.
Stayed 1 night in Mar 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very inexpensive. It was located in the city, not the glitzy hotel strip near the beach.
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk really helped me out by arranging a taxi in the middle of the night for me to make my flight.
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Liked: Cleanliness
El lugar me pareció bien en general,solo hubo un detalle,al dejar mis llaves de la habitación para el aseo,regresé en la noche y el servicio se las llevó a su casa particular,lo cual tuvimos que esperar a que regresaran las llaves y nosotros estábamos muy cansados.
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir hatten eine Tolle Zeit.
Stayed 2 nights in Jan 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No tuve estadía el hotel desde hace meses está cerr

Stayed 1 night in Sep 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019