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Hotel Las Palmas Cancun Centro

3.0 star property
Downtown Cancun's vibrant retreat offers a coffee shop serving local flavors and a bar with live music, all within steps of the city's exciting attractions

Choose dates to view prices

Hotel Las Palmas Cancun Centro, in Downtown Cancun, offers a breakfast buffet to start the day. Explore nearby Plaza 28 or relax in the garden. Free in-room WiFi keeps you connected, and multilingual staff ensures relaxation and adventure are easily accessible.

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Desk
Wardrobe
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 2 Large Single Beds OR 1 Double Bed

View all photos for Superior Quadruple Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Quadruple Room

Highlights

Air conditioning
TV
Private bathroom
Cable channels
Desk
Wardrobe
Daily housekeeping
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds OR 2 Large Single Bunk Beds

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
TV
Separate bedroom
Private bathroom
Cable channels
Desk
Wardrobe
Daily housekeeping
  • 18 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
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About the area

Located in Cancun, Hotel Las Palmas Cancun Centro is in the city centre. Plaza Las Americas and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Extreme Adventure and El Sol de Cancun are also worth visiting.
Visit our Cancun travel guideOpens in a new window
Map
Calle Palmera 43,, Cancun, QROO, 77500

What's nearby

  • Mercado 23 - 3 min walk - 0.3 km
  • Las Palapas Park - 6 min walk - 0.6 km
  • Benito Juarez Municipal Building - 9 min walk - 0.8 km
  • Mercado 28 - 10 min walk - 0.8 km
  • Plaza 28 - 13 min walk - 1.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 23 min drive

Restaurants

  • ‪Subway - ‬5 min walk
  • ‪Subway - ‬4 min walk
  • ‪El Paisano Del 23 - ‬3 min walk
  • ‪La Suegra - ‬3 min walk
  • ‪KFC - ‬3 min walk

About this property

Hotel Las Palmas Cancun Centro

Hotel near Ultramar Ferry Puerto Juárez
Consider a stay at Hotel Las Palmas Cancun Centro and take advantage of free continental breakfast, a coffee shop/cafe and a garden. In addition to a bar and a restaurant, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Multilingual staff, smoke-free property and a TV in reception
  • Luggage storage, a 24-hour front desk and concierge services
Room features
All guest rooms at Hotel Las Palmas Cancun Centro offer comforts, such as air conditioning, in addition to
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts

Property is also known as

Las Palmas Cancun Centro
Hotel Las Palmas Cancun Centro Hotel
Hotel Las Palmas Cancun Centro Cancun
Hotel Las Palmas Cancun Centro Hotel Cancun

Frequently asked questions

Is Hotel Las Palmas Cancun Centro pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Las Palmas Cancun Centro?

Self-parking is free at this property.

What time is check-in at Hotel Las Palmas Cancun Centro?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM.

What time is check-out at Hotel Las Palmas Cancun Centro?

Checkout is at 11:00 AM.

Where is Hotel Las Palmas Cancun Centro located?

Located in Downtown Cancun, this hotel is steps from Mercado 23 and 2.2 mi (3.5 km) from Ultramar Ferry Puerto Juárez. Las Palapas Park and Benito Juarez Municipal Building are also within 10 minutes.

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Reviews

Hotel Las Palmas Cancun Centro Reviews

6.0

6.0

Cleanliness

5.2

Amenities

7.6

Staff & service

5.8

Property conditions & facilities
Rating 10 - Excellent. 2 out of 12 reviews
Rating 8 - Good. 2 out of 12 reviews
Rating 6 - Okay. 4 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 3 out of 12 reviews

Reviews

6/10 Okay

Ma. Leonor

Liked: Cleanliness, staff & service, amenities
the location is not very safe
Stayed 2 nights in Jan 2026

2/10 Terrible

William

Disliked: Cleanliness, amenities, property conditions & facilities
The room was nowhere as depicted in the photos shown. It was the absolute worst hotel stay that I have ever had in my life. Breakfast was listed as included, however, apparently the location for breakfast was offsite, I would not know as I could not leave the place fast enough. The description listed as having a bar - not the case. A truly horrible experience
Stayed 1 night in Dec 2025

2/10 Terrible

christian

Disliked: Cleanliness, amenities, property conditions & facilities
Personale scortese. Pavimento sporco. Lenzuola sporche e dopo averle fatte sostituire le seconde erano anche peggio. Bagno sporco. La doccia non funzionava. Siamo rimasti 1 ora e poi siamo scappati. Nei corridoi il personale urlava e litigava. Il peggiore hotel che abbia visto
Stayed 3 nights in Dec 2025

4/10 Poor

DV

Liked: Property conditions & facilities
PREPARACION DEL PERSONAL QUE ATIENDE EL LUGAR
Stayed 4 nights in Oct 2025

8/10 Good

julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy bien
Stayed 2 nights in Oct 2025

8/10 Good

Omega

Liked: Staff & service, amenities, property conditions & facilities
Lo que no me gustó es que no hay estacionamiento dentro del hotel..ya que el carro lo tuvimos que dejar afuera.en la callé.. otro aspecto que no me gustó fue que el sanitario olía muy muy pero muy mal..estaba limpio siii..pero salía un horrible olor por el drenaje del lavamanos..sin embargo nos agrado el trato en la recepción.muy atentos y cordiales.. habitación limpia..
Stayed 1 night in Aug 2025

2/10 Terrible

Natalia

Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo trato hacia los clientes
Stayed 5 nights in Nov 2023

10/10 Excellent

Herlin

Stayed 2 nights in Dec 2025

6/10 Okay

brahayan augusto

Stayed 1 night in Aug 2025

10/10 Excellent

Fredi Enrrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025