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La casa de los Alcatraces

2.0 star property

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Close to Plaza Las Americas, La casa de los Alcatraces provides amenities such as dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Double Room, 2 Double Beds, Non Smoking

A hotel room with two beds, each with white linens and a wooden headboard. There are three wall-mounted light fixtures and a pair of bedside lamps.

Double Room, 2 Double Beds, Non Smoking

  • 200 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Double Room, 2 Double Beds, Mobility Accessible, Non Smoking

A hotel room with two beds, each with white linens and a wooden headboard. There are three wall-mounted light fixtures and a pair of bedside lamps.

Double Room, 2 Double Beds, Mobility Accessible, Non Smoking

  • 200 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

  • 180 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Single Bed, Mobility Accessible, Non Smoking

A neatly made bed with white linens, a wooden headboard, and a wall-mounted air conditioner.

Standard Room, 1 Single Bed, Mobility Accessible, Non Smoking

  • 190 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a nightstand, a lamp, a wall-mounted air conditioner, and a curtain.

Deluxe Room, 1 Queen Bed, Non Smoking

  • 180 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Mobility Accessible, Non Smoking

A hotel room with a bed, a nightstand, a lamp, a wall-mounted air conditioner, and a curtain.

Deluxe Room, 1 Queen Bed, Mobility Accessible, Non Smoking

  • 190 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

Deluxe Room, 1 Queen Bed, Non Smoking, Balcony

  • 200 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a bed, a nightstand, a lamp, a wall-mounted air conditioner, and a curtain.

Superior Room, 1 King Bed, Non Smoking

  • 205 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Downtown Cancun, a neighbourhood in Cancun, is home to La casa de los Alcatraces . Ultramar Ferry Puerto Juárez and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Xoximilco and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Cancun Cultural House and Extreme Adventure are also worth visiting. Visit our Cancun travel guide
View more Hostels in Cancun
Map
49 Alcatraces, Cancún, QROO, 77500

What's nearby

  • A building with a large sign reading "Cancun" and a flagpole in front.
    Benito Juarez Municipal Building
    3 min walk - 0.3 km
  • Las Palapas Park
    2 min walk - 0.2 km
  • Ceviche Square
    5 min walk - 0.4 km
  • Plaza 28
    11 min walk - 1.0 km
  • Plaza Las Americas
    19 min walk - 1.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    25 min drive

Restaurants

  • Hunter Bar
    1 min walk
  • Taqueria El Poblano
    5 min walk
  • 11:11 Club
    3 min walk
  • Cheester
    2 min walk
  • Marquesitas Ricky
    3 min walk

About this property

La casa de los Alcatraces

  • Hostel near Plaza Las Americas
  • La casa de los Alcatraces provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • A water dispenser, luggage storage and a computer station
    • Concierge services, a 24-hour front desk and a TV in reception
    • Smoke-free property, a front desk safe and tour/ticket information
  • Room features
  • All guest rooms at La casa de los Alcatraces boast thoughtful touches, such as laptop-friendly workspaces and air conditioning, as well as amenities, such as free WiFi and separate sitting areas.
  • Extra amenities include:
    • Bathrooms with showers and hairdryers
    • Separate sitting areas, fridges and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 6 February 2026 to 6 March 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 60, per pet, per night, plus a one-off cleaning fee of MXN 100 and a deposit of MXN 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 100 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: MXN 100 per stay
  • Pet fee: MXN 60 per pet, per night plus a one-off MXN 100 cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Property Registration Number 02455116
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Frequently asked questions

Is La casa de los Alcatraces pet-friendly?

Yes, La casa de los Alcatraces allows cats and dogs (limit 1 total). There's a deposit of MXN 100 per stay and a fee of MXN 60 per pet, per night. A cleaning fee of MXN 100 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at La casa de los Alcatraces ?

La casa de los Alcatraces doesn't offer parking.

What time is check-in at La casa de los Alcatraces ?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at La casa de los Alcatraces ?

Checkout is at 11:00 AM.

Where is La casa de los Alcatraces located?

Located in Downtown Cancun, this hostel is within 1 mi (2 km) of Las Palapas Park and Plaza Las Americas. Mercado Ki Huic and Ceviche Square are also within 10 minutes.

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Reviews

La casa de los Alcatraces Reviews

10

Exceptional

10

Cleanliness

8.0

Amenities

10

Property conditions & facilities
Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

Reviews

Verified review

10/10 Excellent

Christofer

Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent. Thanks to Ulises, everything was much easier, his recommendations were a huge help. I really enjoyed my stay and will definitely stay at La Casa de los Alcatraces again on my next trip.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

MIGUEL DE JESUS

Liked: Cleanliness, property conditions & facilities
La cama y las almohadas muy cómodas y muy amable el anfitrión
Stayed 1 night in Jan 2026