Charles Hotels

"Breakfast was ok but nothing special, average items. I didn’t really enjoy the coffee out of the machine. Large room but no toiletries other than soap dispenser on the wall Instant coffee & tea in room but no biscuits "

"Staff were amazing, location was great. The place itself isn’t bad. But the walls are so so thin you can hear everything the people staying next door are saying or doing. There was a lot of flys around the entrance of the door. Bar and restaurant was cheap and cheerful. Would I come back probably but not in a hurry."

"Excellent spa facilities and treatment (and that view is never anything but amazing!)"

"Amazing stay for the Easter weekend. The staff were faultless, impecably trained, discrete and very effective. The property was in good condition. Food and service were amazing. Having stayed in hotels all over the world at all star ratings this hotel proves you can still deliver amazing service for a more reasonable price. One of few, anywhere i would return to. "

"Good location and nice hotel."

"First of all the positives. Lovely reception staff. Rooms were lovely and clean. Location perfect for our needs. Negatives, once you leave the reception and ground floor it is a very dated building. Our room was small but clean, issue glass screen in bathroom which you can’t move due to sink being in way so you cant get to the taps without climbing in the bath. I was woken around 2am by a really noisy butch of guests, not the hotels fault but could probably do with some sound proofing as the only reason I woke up was because it was so loud I thought they were in our room. Breakfast, lovely girls but didn’t ask us about allergies, showed us to table didn’t advise about cereals or juices. Asked if we wanted tea or coffee and took our breakfast order. How would I like my eggs? Pouched please! Received fried. No I didn’t complain as the lady sat next to us asked for boiled eggs and was told they don’t usually do them so would need to wait 10 minutes, when they arrived they were over cooked. The lady had also been woken by the other guests around 2am. Also restaurant was empty yet the lady and us were put right in a walk way where there seemed to be a lot of human traffic passing us. We did say something to reception on leaving and was offered to speak to a manger but I didn’t feel the need as the receptionist was lovely. Would we stay again, probably not."

"Very clean rooms which I enjoyed. Need more healthier options for breakfast."

"Very nice clean hotel with very friendly staff. Michelle provided very good service and shared some interesting history about the hotel and the local area. Evening meal and carvery was excellent. Very convenient car park also. I’d recommend staying here."

"Loved this placed and location"