Charles Hotels

"Room could have been cleaner dust/dirt/cobwebs spotted in corners. Check in could be improved... A sign or signs would help, I was left hanging around the bar to ask about c/in the bar staff then pointed me to someone who was busy taking a long food order, they then eventually directed me to someone else who then said they were busy and I would need to wait for them... I found this irritating and poor customer service... I understand that they were busy but so was I... On leaving I had to...

"The staff were very friendly and always ready to help if you have a problem - foid was tasty and the rooms were clean and tidy "

"Have been to Woolacombe many times and this was the best property we have stayed in. Comfy bed, good quality furnishings and great location within the village Only thing I was say is we used the washing machine and then couldn’t find a clothes dryer …. Maybe it’s there somewhere but we couldn’t find one "

"Lovely and clean great location"

"A lovely stay. "

"We had an amazing overnight stay at the Annex. Nancy, the host, could not have been more welcoming, informative and helpful. The cottage was ideal for our particular needs - a rather last minute booking - and very clean and well equipped throughout. It was beautifully warm, and the property is set deep in a very beautiful part of lovely Exmoor. Would highly recommend this cosy cottage for a couple and reasonably priced as well. "

"Quiet relaxed place to stay staff were excellent dealing with some minor issues quickly and the food was fresh, with qauality ingredients and cooked well. "

"Beautiful setting, spacious cabins, great service and locally sourced breakfast "

"Owner and his son were really helpful. We arrived late and left early, but will come back for a more leisurely stay as it was so welcoming and our room was lovely."

"Very comfortable beds, and really good food, and extremely helpful staff "

"Really good stay and a very kind team "

"Helpful and friendly staff, clean and comfortable room, good size."

"This is a nice property that's had love and care poured into restoring it. The property is however over-marketed (and over-priced) in our opinion. Expedia market as a 'cottage' and the pin shows a central Woolacombe location. Its actually in a holiday/residential park above Woolacombe. The park its in has a run down feel to it and the first impression was of deep disappointment. Once you've moved in then its a lovely property on the inside. The garden is communal - there is no division...

"We really enjoyed our stay. Relaxing and quiet, a comfortable room with a fantastic shower, lovely and unhurried breakfast. Highly recommended!"

"Great stay. Sam and Annie were wonderful hosts. Room was great with wonderful view. Breakfast was great and Location was wonderful. Beautiful walk around the valley of the rocks"

"We had a great stay and a really warm welcome and good breakfast - a really friendly place to stay"

"Fantastic restaurant "

"We very much enjoyed the company of Fiona and the warm and friendly atmosphere. The breakfasts were made to order and very delicious. "

"Fantastic B&B Accommodation, friendly hosts, quiet location but within easy reach of the village, a great base for a stay in the area"

"great food, great breakfast, good prices, helpful staff. "