Coldstream Hotels

"Had a wonderful one night stay for a special occasion. Our primary reason for visiting was the spa and it did not disappoint. We used it the afternoon of arrival and the following morning before breakfast. It was lovely in the cold and we hope to experience it in warmer weather too. We ate dinner in the hotel and it was very pleasant. Breakfast selection and quality was excellent. Only some minor feedback: I had a cocktail in the State Room and it was fantastic, and when ordering the same drink in Bar 1745, it was very average. We were also charged for the wrong whisky (at a higher price) but this was changed at checkout without hassle. I’d really like it if the pizzas in Charlie’s were available year round!"

"The staff were excellent nothing was a bother. Room spotless but really cold. One of the staff brought a fan heater to help speed up heating the room "

"Staff were great "

"Staff excellent and food was great. "

"Not luxurious but full value for money. Single room had a decent bit of space. It was clean and had all I needed for an overnight stay. Nice hot shower and grand view of the Eildons. Reception staff were friendly and explained the process for late night hotel access very clearly. Would definitely use again."

"The room was very clean and the cleaning staff were so helpful and friendly in the morning. We would definitely stay again when we are next up in Berwick. "

"Lovely character property with excellent food"

"Lovely hotel with very professional staff. Great breakfast and we upgraded our room to Deluxe Double which was lovely. Would definitely stay again next time we visit Melrose"

"Comfortable, great staff, good food."