Dalwood Hotels

"At the time of this review, the hotel is undergoing significant modernisation, and while the available rooms are awaiting work, it's great to see the investment being put in. The work importantly also doesn't disturb guests, which is reassuring. All the staff we spoke to were very kind and helpful, and the rooms, sheets and towels all nice and clean. The shower in our old room was very fiddly to use and impossible to get the right temperature, and the room was very warm, but this will likely be addressed with renovations."

"Lovely place to stay clean friendly and good location "

"Lodge was comfortable, albeit slightly cold even with the heaters on. Note, lodge checkout is 10am, not 11am as advertised when booking. Even on check in, the member of staff said 11, but there’s a sign in the lodge saying 10. We checked with staff on our last day after noticing, and this caused a last minute panic and curtailed our time together in the pool. The reception staff weren’t particularly understanding despite the avoidable confusion being caused by their mixed information. Following our stay, we did spot that they email you after booking with the small print to say check out for lodges is at 10. So be prepared for this. The property and lodges are in nice grounds. It’s clearly kept going by members, which seem priority. The pool is nice and was a big draw for us, but family swims were a challenge with all the exercise classes (families are limited to a narrow single lane). The pool changing rooms were having a maintenance issue, so everyone had to get changed in the dry changing rooms, and only the gents wet changing was open for people to walk through. This lack of changing caused an issue at the busy periods of classes leaving/arriving. They also ran out of towels and asked us if we could go back to our room, when we said we in the lodges and needed to walk back, staff did then go and get some more. Overall an ok base to explore the area. The ‘nice’ aspects of the property and expense (pool, etc) was let down by not really feeling welcome. "

"Good breakfast and friendly staff"

"Very convenient to have a parking space in Lyme. Excellent breakfast."

"Room was very clean, staff lovely but pretty noisy. Rooms aren’t soundproofed at all (you can hear people going to the toilet as well as doors in the corridor) and the gap under the door lets light in. Very cheap and cheerful for an overnight stay. Wasn’t my worst night sleep ever but have slept better. "

"After a long day of travelling i found the Courtyard to be the best of hotels to rest up and have a meal. The staff were great and so polite. Room quality was nice and spacious. High quality shower room. **Note to all. Remember to switch the power on just inside your room door. The taps are electric and won't work without the power on. That small detail caught me out !!! But other than that i would highly recommend this hotel for a stay. I will be staying there again. "

" Easy check-in. Friendly helpful staff. Clean room. Delicious breakfast with plenty of choice."

"Really enjoyed our stay here. Staff so friendly and loved the way the building has been kept sympathetic to its past. Coffee shop is great, as is the breakfast."