2/10 Terrible
Cindy K.
8 Aug 2025
Disliked: Check-in, communication, listing accuracy
Beach trip
When we arrived we could not get into the door with the code they sent me. I called and they gave me another code so we could get the key from the lock box. It was difficult trying to get the key out of the box. The directions were also difficult to understand to get into the building. They need to make that process easier. Once we were in the unit there was food left on the balcony they failed to clean up. The freezer in the refrigerator was all froze up and we could not use it. I contacted the owner thinking they would send someone to fix it and they never responded. The bed was as hard as a rock it was a very thin mattress and we had to buy pillows because they were flat and terrible. WORST BED EVER! The couch is a futon so it was not comfortable to sit on at all. The table on the balcony was tall and the chairs low so you couldn’t use the table while on the balcony. There were not enough towels or sheets to last for the week. Also, there were no trash cans close to the unit to throw away any of the trash. The building was very run down and I feel there should of been better communication. Pros: The bathroom in the unit was new and the unit location to pool and beach was good. They did have a very nice pool!
Cindy K.
Stayed 6 nights in Jul 2025