Deganwy Hotels

"Empty shower bottle in the shower. The remote had fungus growing on it. Had a lot of back and forth for this. One of the towel was torn. When I mentioned all this during check and the response was ‘ok’. I was hoping for a more emphatic response as I had paid for 2 rooms. "

"Breakfast was a good buffet, plenty of choice and replenished frequently. "

"Lovely location "

"Hotel in brilliant position we had everything we needed. Atrium for breakfast with views of the whole of Llanberis was stunning. Breakfast very fresh and varied. Our only complaint would be evening meal did not come up to expectations. Advertised as served with salad. A flat bread with minute bits of salad. A disappointment.. Quite pricey. The hotel and staff were great. "

"We had a amazing stay at the Imperial Hotel. Very close to the beach, pier and town centre. The only thing I wish could be better is room service. "

"An all-round excellent experience. Check-in was speedy and effortless, and supported by lovely reception lady who was super helpful and friendly throughout stay; Highly professional, helpful staff throughout the hotel; lovely selection at breakfast and beautifully presented cooked food to order; truly lovely food options for evening dinner, served by welcoming staff. Room was similarly finished to the highest standards and super comfortable and clean. Housekeeping staff even nipped in during breakfast first morning and turned everything around and added new supplies, towels, coffee, etc. immaculate! "

"The breakfast was very fresh and nice. The staff was very helpful."

"Was wonderful stay for the night , chalets are immaculate, staff were helpful and happy to help ,had a lovely vegan roast dinner , perfect , will be back ,thankyou"

"Overall great hotel and wonderful staff. Gym: It would be even better if lighter weights could be available in the gym e.g. handheld Breakfast: "