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"Super friendly on check in and it was just no bother thereafter. Nothing bad to say. Pleasant hotel - looks like a prison from the outside but they have done absolute wonders with the inside. Lifts were glitchy while we were there which was annoying but I’m sure that’s a temporary thing. Amazing position for the Boat Show and shopping. "

"It was busy when we arrived late afternoon so limited parking. Nice hotel. Convenient for visiting Southampton and Portsmouth. Would stay here again."

"Room and spa facilities were excellent. Food in the restaurant was very good although the service left a lot to be desired. Bar staff didn’t know what brandy was when asked. All other staff competent and very helpful."

"Welcoming, fun and funky lobby area. Great location. Highly recommend it. They are undergoing some exterior restoration but we really did not get impacted by it. The staff are great! Welcoming and friendly. "

"Arrived early in the morning after a international flight..naturally our room was not ready because checkin is at 3...we sat for two hours and noticed other people were checking in w/o a problem so I asked if our room was unavailable because we only had a cozy double..a lady finally said let me check..she was kind and even upgraded our room to more of a kitchenette...very comfortable..everyone was so nice"

"A very nice hotel, lot of facilities, good size rooms, large comfortable beds. "

"Great"

"Very good hotel with excellent facilities, will stay again. "

"The staff was remarkable. They were always asking if they could do something for us. The only bad thing to say is instant coffee in the morning. They provided us a very pleasant stay. I would recommend this B&B to everyone "