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"The location of this hotel is in a very quiet area. I like the view from my room to the mountains. I also enjoy the distance to other cities I went to see."

"Beautiful and cosy place and the best service. Very good breakfast. "

"Ermua is a thriving community where we felt really safe when out at night. The hotel is central with lovely rooms and fabulous staff. The hotel bar is welcoming and popular with local people. The bar serves a selection of tapas which are great. We would definitely stay again if in the area."

"Brilliant location and excellent for transport in and from bilbao "

"The personnel were very friendly. Ali was very helpful and located a beach in the area that allowed dogs. I enjoyed my two nights at this hotel. The room was very spacious and clean. The restaurant food is also very tasty!"

"We had a family of six stay here for a week while we travelled various places in the Basque country. Iker, the host, was very responsive and helpful and we would stay here again if we return to the area."

"beautiful inside and out... very quiet and convenient "

"Mi marido, mis hijos y yo estuvimos alojados durante 4 días. Mi reserva era de media pensión y al día siguiente de llegar ( llegamos sobre las 21:00h) me dicen que no me corresponde ni el desayuno ni la cena pq segun ellos solo tengo reservado alojamiento. Tras mostrarles la reserva que yo tenia de alojamiento con media pension para 2 adultos y 2 niños, finalmente nos dejaron lo q yo tenia contratado, pero no conformes me dicen que ellos no trabajan con hoteles.com, y q solo estan en booking. El...

"We had a very enjoyable and relaxing time . The views from the property are exceptional. Comfortable throughout. Communication with Mertxe was flawless. Would definitely return if we returned to the area and would recommend the property . 40 minutes to San Sebastián and Bilbao"

"What a great stopover love everything about this place "

"I was with my dog and a friend and it was a very nice place, nice staff and great food to eat. I totally recommend it. "

"Clean rooms, great buffet , great restaurant,plenty of parking "

"The bar downstairs was welcoming with great food, the property and rooms were clean and well maintained and the restaurant down the street was delicious."

"Breakfast Views Dinner"

"Beautiful location, lovely hosts "

"Good location"

"Setting was pastoral with stunning views … staff were beyond kind and helpful!"