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"I liked everything, I was satisfied with the all round services, entertainment and the food "

"Excellent stay at this hotel. Initially unsure when we arrived as the room seemed more dated than some of the other photos and we were down in the basement next to the staff quarters and someone kept turning the hall light off so leaving and entering our room we needed a phone torch. When we turned it on someone just turned it off. Balcony despite being in the basement was was on the 1st floor looking out of the building and above a bar playing music. Sofa was tiny and we were unsure how it would make a bed. The bed, in the end, folded down from the wall and was as comfortable as any hotel bed you’d find. So our first impressions weren’t great and we looked into changing rooms. We were offered to swap to a refurbished room the next morning which looked more like some of the photos online however decided against this as there were renovation works happening in the same block and it would one incurred a fee to change rooms. In the end, we stayed and it was a really good decision as the music we got used to and grew to enjoy as it wasn’t anything too ‘heavy’ and provided a nice atmosphere on what was a large balcony. The pool area was great. One busier pool with a pool bar that we didn’t spend much time at and a quieter one at the top which was ideal. They also have a sunbed reservation policy which was great. Location was ideal near a lot of amenities. Staff were very helpful (particularly Nacho). So in the end, only issue was the dark hallway but would definitely stay again!"

"Clean, appealing & peaceful."

"The rock royalty receptionist on the 13th floor was amazing. She explained everything and couldnt do enough. She made us very welcome. The suite was beautful, hotel amazing."

"Friendly have returned several times for this reason "

"I really recommend this hotel, from the food to the cleanliness of the rooms to the kindness of all the staff, this hotel is one you’ll feel super relaxed and comfortable. You also have to check out the spa and treat yourself to a massage, I’ve come back to London feeling like it was definitely worth every penny. The views to the beachfront and the beautiful sea were just breath taking. I will come back one day."

"Great hotel for families! Lots to do including kids club, entertainment and live music at night. The shows were phenomenal and all the staff we encountered were fantastic. The food including the a la carte restaurants were good and catered well for our family despite there being a vegetarian and a gluten free member."

"Absolutely brilliant place. 4th visit and will be again next year "

"We had a great stay. The room was nice, the pools were lovely and not too crowded, and the staff were very friendly. The food at the restaurant was pretty good too. It was a great place to stay with a toddler, with the kids pool and spacious rooms. The bed was comfy and we were able to take the mattress off the sofa bed and put it on the floor for our toddler. Downsides were that it's a bit of a trek down to the beach, but taxis were quick and not too expensive. And in the evening there's a bit of noise from the water park nearby but not if you close the balcony doors."