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"Only 1 restaurant open / night"

"Report was clean, amazing food, the entertainment and Riu parties were so much fun, this report knows how to make your vacay memorable!!!! 👏👏👏"

"Staff was amazing through all the confusion on the Sunday of the cartel issues! Calming and understanding even though some of them did a triple shift"

"Simply Amazing!"

"Such a great staff! Love this resort and area"

"Was disappointed in our room only because we did have a ocean view as per say. We did see the bay from our balcony if we leaned over over "

"Food was fantastic, staff was great, pool was awesome, just needs some money thrown into the property/buildings. Just a little run down but so mich potential "

"The property is well maintained, and there is everything you need for comfort and relaxation but service lacks to some extent as they do the strictly minimum. Some of the valets are passive agressive and sometimes pool attendants ‘don’t see you’ for the longest time. The place is quiet from 10pm to 8am for those who want to recharge during their vacation. The food was really good. It’s on the beach so very convenient. I didn't like having people offering horse rides walking up and down the beach all day and not picking up after their animals. I also think such activities should be offered only in the morning when the temperature is mild. Another element I didn’t appreciate is that they ask if you’re celebrating a birthday or event at check-in and then completely ignore it. I was there for my birthday, mentioned it at check-in, to my concierge, at the restaurants the day of and did not receive a single gesture. Not even a slice of cake, message, decor or delivery to my room. That was unimpressive for 5-star resort."

"The host was lovely. When we booked this unit a year ago, we didn’t realize that this was part of an all inclusive resort. We are not all inclusive people as we like to explore the restaurants and bars in the nearby town. It would have been nice to have the option to be able to pay for a drink when we wanted to on the property but it was all or nothing. If you’re into all inclusive, then you will like it….our mistake.The unit was well located on the 6th floor, directly on the beach with an amazing view (probably the best in the whole resort) but it could use a facelift. New towels and bedsheets would be nice too. Otherwise, all good."