Birmingham Hotel Guide - Genting Club Star City Casino hotels in Birmingham, United Kingdom.

"Good"

"The room was small but clean, the bed was alright, parking was good £10 a night, breakfast was alright. For the money we paid it was a good deal."

"The early check in was most appreciated!"

"Easy parking on the road. Lots of takeaway outlets nearby but still a fairly wuiet neighbourhood."

"One of the better Holliday Express Inns We have stayed in. Very clean, staff friendly. Can’t fault anything. "

"Another great stay"

"I am highly disappointed with the Hotel , I called to cancel my booking 3 days before my arrival because my daughter was unwell. She told me call the agent I booked from , this is the only time someone picked the hotel phone out of 3 days I have been calling. The agent called the hotel many occasions , no response, I called the hotel myself for 3days multiple times no response. This is very annoying."

"Room great, breakfast small room for tbe number of people, general queing for coffee etc"

"It has the sleeping in your mom's basement vibe. Location is excellent with stores, restaurants, pubs and University energy. Easy and safe walk to train stations and bus stops. Easy for ride shares to locate you. Staff is offsite but very responsive; they fixed issues within a day. I think they were the most attentive of any of my UK stays. Their help is greatly appreciated. Roomy is cozy. Felt safe even returning to location at midnight. Great to have usable, onsite laundry to do a quick freshener of travel clothes. However, please get rid of the noisy, inefficient dryers. My "okay" rating is because of the noise. I could hear people entering and exiting, I could hear the folks walking around on the floor above, and there was an incessant noise and rattle in the walls from the clothes dryers. Apart from the noise, there was no linen service. I think that is a mist for any stay over 3 days. Travelers shouldn't have to wash your linens. Also, please add pillow and mattress encasements. You don't want everyone's sweat and odors soaking into the pillows and matress especially as there is no linen service. The bathroom wasn't thoroughly cleaned on arrival. I found some used travel toiletries on the floor. I'm not sure who they are marketing to; it's not a hotel yet it lacks the comfort of an AirBnB. It is in a very college area so not a major attraction for mature travelers. Had majority of the kitchen basics. "