Grosmont Hotels

"Everything was great staff were amazing as alwatsb"

"Always a comfy place to stay "

"Staff very accommodating and a beautiful place to stay "

"Excellent location, clean and tidy room."

"Room spotless and staff very helpful "

"Basic but clean and comfortable "

"Outstanding staff in reception and breakfast/bar area. So friendly and helpful. Rooms very clean and well equipped"

"From the moment we arrived we were made to feel welcome. Reception was clean and spacious, and check-in was so easy as we had checked in remotely before arrival. Our room (junior suite) was huge and really well equipped. Really comfy bed and an amazing nights sleep. Breakfast was delicious and plentiful. Watch out for the coffee - it’ll definitely wake you up! We stayed for lunch after che out and we weren’t disappointed. Food was lovely - thank you chef. If I had to find a negative to my stay it would be that we were advised that the garden suites below have fire pits and therefore to make sure the outer doors were shut. However, no-one mentioned to make sure that the vents on the side windows were closed. We didn’t notice that the vents were open so came back to find the room smelling of smoke. A small omission, but it could make all the difference. I must say that the team at Parkway are wonderful. All our interactions with staff were wonderful. Really efficient and friendly and very very helpful. We will be booking again on our next trip to Wales. "

"Very friendly and helpful staff. Food in restaurant very good. Excellent value for money. It's being refurbished and this does need to continue, as some parts are a bit 'tired', though still very clean. Main criticism would be the lighting - mis-matched and dull lighting in the bedrooms, would be an easy fix. Would definitely recommend though, given excellent value for money and great food."