Hawaii Island Hotel Guide - Hotels with Pool in Hawaii Island, Hawaii

"Great Hotel to stay in, comfort, clean, relax. "

"The staff here is amazing and helped us with our needs "

"Location was fantastic! Room was dated so far back that the furniture looked like it had been left outside in the weather, Room had a very musty smell. There was an odor that was so bad on the 5th floor that smelled like a dead animal and when we brought this to the attention of management we were told that we are not sure what Expedia says but we are just a 3 Star Hotel and that sometimes animals get in the crawl spaces and die which could cause the odor come to find out that it was a room that had a severe roof leak that caused this odor. When we checked in with the front desk we were not welcomed to the hotel, instead we witnessed the Bell Hop Rocco completely disrespect a guest who asked for a cart to carry her luggage. If you could have witnessed what I observed with this idiot you would have been disgusted. I did recommend that Rocco should be fired for saying that the lady should get her own F’n luggage and that he hopes management writes him up again. By the way, when we checked out today Rocco was still employed. The ladies working the front desk were equally as rude and could care less about anyone checking in on April 9th. (Mandi and 1 other lady who worked early morning were great and very friendly). I am extremely angry that I paid for this dump of a hotel. Nice honeymoon for us…. NOT! There are few things that should happen. 1. Refund our entire stay. Contact us via email if you have any intention of making this right. Manager Kevin Shim has my email. 2. Close t"

"Staff were very friendly and helpful. The coffee is the lobby was delicious and always available."

"Clean room."

"Its kinda old but lively and great. Those banyan trees! The ocean! The park!"

"Staff was great across the board - everyone helpful and nice! We were there during Merrie Monarch. Shopping the vendors at hotel was good too. Mahalo nui!"

"Did not have a “to go” breakfast available and we had to check out well before breakfast hours to catch a flight. "

"Good"