Henfield Hotels

"Excellent comfortable and friendly "

"A Distinctive and Heartfelt Review of The Old Ship Hotel, Brighton: A true ANTIQUE property My recent stay at The Old Ship Hotel in Brighton was nothing short of memorable, and much of that is owed to the remarkable team who breathe life into this historic property. From the moment I arrived, I was warmly welcomed by Dimitre, whose professionalism, genuine warmth, and impeccable hospitality reflect every quality expected of an outstanding Front Office Team Member. Traveling to Brighton for work, I found the hotel’s location ideal, and the room rate conveniently within my budget, which was already a promising start. On the same shift was Luwi (not sure of the spelling), who, much like Dimitre, carried the unmistakable ‘hospitality touch’ and was armed with a sound understanding of the customer journey. Both were more than happy to store my suitcase until check-in, turning a simple gesture into a seamless and pleasant experience. This parallel courtesy was extended by Sarah and Yvonne upon check-out. Throughout my stay, I had the pleasure of encountering other members of the team. Amongst these other team members were Luke, Sarah, Dalia, David, Sarah, and Yvonne. Though each had their own personality and charm, they shared one profound quality: a genuine humanitarian spirit. Their collective warmth ensured not only my comfort but that every guest felt seen, valued, and genuinely cared for. I would like to emphasize that the staff are, without question, the backbone."

"Basic room, small bathroom, but overall a comfortable stay in a perfect location. Would stay here again. "

"Great stay lovely room "

"Nice and clean "

"Good room great bed"

"The Grand is a great hotel with customer caring staff"

"High standards throughout the hotel "

"Excellent choice for breakfast lovely staff room very comfortable and clean"