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"Hotel staff was help"

"The room was clean and well kept. All staff were very friendly and breakfast was great considering there aren’t many options in the immediate area. "

"All good, with great breakfast and very helpful staff. Unfortunately, fridges disappeared this year from the rooms (remodelling?..) but the staff was kind to keep our groceries in their fridge. "

"Room nice."

"Staff gave helpful advice and it was a great central location from which to explore the city and give our kids their first hostel experience!"

"This is a really beautiful place. Very welcoming and warm staff. Complimentary coffee, teas and pastries in reception. We visited just after Christmas time and it was decorated beautifully. We stayed in a bigger room and the children used the bed settee. It was set up when we arrived. Individual duvets for everyone. Lovely towels and toiletries. Coffee machine in the room with various pods, teas and creamers. Electric hob was useful as we had an early start one day and cooked eggs. Thank you, Adrian for advising we need to put the pan on to heat things up! Hotel breakfast is delicious. Lots of choice. Cereals, breads, fresh fruit, yoghurts, bacon, eggs, pancakes the list goes on. Really enjoyed it being a small hotel, friendly fellow guests. It's close to Bus Stop #1 and #3 depending on your trip pick-up/drop-off. Right next to the lake. We fed the ducks frequently. Very close to all the shops, bars and restaurants. A truly great location. Thank you Kvosin Downtown we're so happy we chose you and you looked after us perfectly. Happy New Year to all."

"Excellent location, wonderful room, would definitely come back!"

"I really loved this hotel. It’s extremely comfortable, and the design feels warm and home-like rather than like a typical hotel. The common spaces are large and inviting, and the staff were all very kind and welcoming. I was unfortunately assigned the first room right next to the common area. There wasn’t enough separation between the room and the shared space, and conversations from the common area were quite audible at night. After 10 pm, the door to the common area was still left open, so I closed it myself to reduce the noise. However, the door opening and closing was still quite loud, and the sound insulation could be improved. Aside from this, the stay was excellent. I would happily stay here again."

"Without question, my best stay of the year! The staff are so warm and inviting. The room was spacious and very clean. The hotel itself is cozy yet luxe, and the on-site spa is intimate and perfect for a vacation stay. I loved the restaurant and bakery inside the hotel. It's so convenient, and you don’t have to travel to get food. I can’t wait to come back next year!"