Keyport Hotels

"Airport shuttle was confusing as we ended up getting into a different holiday in shuttle."

"I was only there for a quick trip before my early morning flight, but the room was clean and comfortable. "

"Staff had a terrible attitude when i checked in, did not inform me that breakfast and parking were extra costs, even though the listing makes it appear as though this service is available with the booking. They did not put enough towels in the room for my party of four and when I called the desk they told me they dont have overnight housekeeping. No garbage bins in the room either. The beds were very small, barely able to fit 2 average sized people. Would not stay here again, overall unwelcoming feeling."

"Favorite place "

"I had a stressful experience at check-in. I had just arrived from Korea and realized I didn’t have the credit card I normally use in the U.S. The staff member repeatedly said the card was required, so I had to open and search through two large suitcases at the front desk. Later, I was told that I could complete a credit card authorization form by email instead. If this option had been explained from the beginning, it would have avoided a lot of unnecessary stress. The staff member was also quite blunt and impersonal throughout the interaction."

"Everything was fine"

"My room was hot, ac did not work well. "

"Simple lodging moments away from Industry City and right on the Subway line. I've stayed here a couple of times so, yes I would go back."

"limited parking even if you pay, it does not guarantee a spot"