Firmdale hotels in Kingston Upon Thames, London

"Excellent rooms and comfortable beds. Friendly staff especially Alex at the Concierge. He was very helpful and assisted us with tours. "

"Our room was nice, customer service was excellent. Location is walking distance to Big Ben and some other historical areas. I would recommend this hotel and would stay there again. "

"Excellent all round. Great stay with very pleasant staff."

"Was great "

"The hotel was immaculate throughout. The staff at the front desk were welcoming and friendly. We enjoyed two chocolates upon checking in, bags were stored for us as our room was not ready early. The bed was extremely comfortable, AC was excellent and easy to use. Lights were electronic controls but easily learned. Shower water pressure was great. Felt very comfortable here."

"Great location, very nice and helpful staff, good restaurants and shopping center. Next time I will stay here again."

"It was good"

"Great location!!"

"Breakfast was excellent with plenty of food and choices. The staff were very helpful. The hotel is fairly new with nice beds and modern bathrooms. It is a short walk to Victoria Station and a walkable distance to Westminster Abbey. We found several nice restaurants nearby as well as a grocery store. "