Liverpool City Centre Hotel Guide - Hotels with Pool in Liverpool City Centre, Liverpool

"I would never stay at aloft ever again for one reason. I had booked my husband and I to stay on Sunday, 3 May due to a football game we had booked. The date of the game got changed and I needed to change the date one day earlier to the Saturday. I completely understand that I had booked a non changeable non-refundable night but the staff refused to help us with this. Everywhere else we have booked assisted us & we’re absolutely amazing! I fully paid again to stay the Saturday night. I asked to check in one hour earlier ( considering I had fully paid for two nights and we’re only there one night) this was not able to be done for us. We finally checked in after 4 pm & got given somebody else’s room! When we walked in there was a suit open suitcase on the floor. We have stayed in so many other hotels where the staff have gone above and beyond to assist us and unfortunately this did not happen at aloft. It was very disappointing considering the amount of money we had spent."

"We stayed for sound city as a big group and i cannot say anything bad. We didnt eat there but the messages before and the way they welcomes us was 5 star."

"Extremely friendly staff, very welcoming and helpful! Lovely hotel in an amazing location for all the bars and restaurants. Would definitely stay again! Thank you"

"From the moment I arrived, The Resident Liverpool impressed on every level. Check-in was quick and seamless, and the personalised card and message waiting was a lovely touch that instantly made me feel like a valued guest rather than just another booking. Every member of staff was warm, helpful, and genuinely friendly throughout. The location is hard to beat. Bold Street and Renshaw Street for restaurants are a five-minute walk, St John's Street for shopping is equally close, and the Albert Dock is an easy 10–15 minute stroll. Bars and pubs are right on the doorstep. The room was spacious with generous wardrobe space, a compact kitchen unit with fridge, microwave and sink, plus a coffee machine and kettle — great to have even if you don't use it every day. The bathroom came stocked with Molton Brown toiletries, the bed was very comfortable, and the room was pleasantly quiet for a city-centre location. Molton Brown toiletries were a nice touch that reflects the hotel's attention to quality throughout. For everything you get — the space, the amenities, and the standard of service — it represents great value. I'd recommend it without hesitation and will absolutely be returning."

"Spotlessly clean room with fabulous views towards the Liver building. Great central location with the Mersey, shopping and pubs all within walking distance "