Is Epic Apart Hotel - Seel Street pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Epic Apart Hotel - Seel Street?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Epic Apart Hotel - Seel Street?

Checkout is at 11 AM. Late checkout is available for GBP 25 (subject to availability).

Where is Epic Apart Hotel - Seel Street located?

Located in Liverpool City Centre, this aparthotel is within a 10-minute walk of Liverpool ONE and Royal Albert Dock. The Beatles Story Museum and Liverpool Pier Head Ferry Terminal are also within 1 mile (2 km). Liverpool Central Station is 5 minutes by foot and Liverpool Lime Street Station is 9 minutes.

Epic Apart Hotel - Seel Street Reviews, Deals & Photos 2026

About the area

Located in Liverpool City Centre, a neighbourhood in Liverpool, Epic Apart Hotel - Seel Street is near a train station. Royal Albert Dock and Liverpool Pier Head Ferry Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Liverpool ONE and Cheshire Oaks Designer Outlet. Check out an event or a game at Anfield Stadium, and consider making time for The Beatles Story Museum, a top attraction not to be missed. Visit our Liverpool travel guide

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10/10 Excellent

Steven

18 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great room, great location. Very happy.

Stayed 1 night in Jan 2026

10/10 Excellent

Cleo

3 Dec 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Very spacious clean room with amazing decor

Stayed 2 nights in Nov 2025

6/10 Okay

Claire

3 Jan 2026

Liked: Cleanliness, communication

Room was clean we were upgraded to larger apartment (10) before check in so very spacious. Stayed as family for theatre trip after Christmas, the location is very central but next to nightclubs so it was loud! This is clearly aimed at groups for clubbing, you could see some wear and tear to walls and furniture in the apartment.

Stayed 1 night in Dec 2025

10/10 Excellent

Matthew

8 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Location was perfect. Price was great & the rooms were really nice. Definitely will look into going here again when I’m next in Liverpool

Stayed 1 night in Oct 2025

10/10 Excellent

Janet

23 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

What a brilliant sized appartment. Would definitely stsy here again

Stayed 1 night in Oct 2025

8/10 Good

Lorraine

12 Oct 2025

Liked: Cleanliness, communication

Recent stay

Layout was good but decor needed some touching up. No windows that could be opened so apartment stayed very warm and especially when showers were used as the steam could not escape. Location really good. Need better lighting in bedrooms around the mirros

Stayed 2 nights in Oct 2025

10/10 Excellent

Rajesh

14 May 2025

Liked: Cleanliness, room comfort, communication

Perfect

Perfect place … good communication and location

Stayed 1 night in May 2025

10/10 Excellent

Laura

18 Jan 2024

Liked: Amenities, property conditions & facilities, communication

Great location. Lovely little space to relax after a busy day

Stayed 1 night in Jan 2024

10/10 Excellent

Ricardo

4 Sept 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Very nice property. Well maintained and clean. Easy to walk to city centre with many options for shopping, dining and bars.

Stayed 1 night in Aug 2024

10/10 Excellent

Lee

16 Dec 2023

Liked: Cleanliness, room comfort, communication

No regrets booking this

Great room, spacious and comfortable. Perfect location for me too.

Stayed 1 night in Dec 2023

8/10 Good

Adrienne

6 Jan 2025

Liked: Cleanliness, room comfort, communication

Good value

Lovely clean and basic. Had everything we needed. Good value. Main bed comfortable. Sofa bed not as comfortable.

Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

30 Aug 2023

Liked: Cleanliness, room comfort, communication

Would stay for longer next time

Great place, great location, clean and welcoming. A few small issues but didn't spoil the stay.

Stayed 1 night in Aug 2023

6/10 Okay

Terence

1 Dec 2024

Liked: Cleanliness

Disliked: Communication

Centrally located

The location was perfect. The condition of the flat was ok. Lots of marks cracks etc. sofa bed in lounge wasn’t amazing. Didn’t have enough towels - 8 of us staying and only four towels. Had to contact them to bring more. Would stay again though

Stayed 1 night in Nov 2024

8/10 Good

Mia

18 Jan 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Nice apartment, clean and comfortable. Only downside is if your on the side of the main road it is quite noisy.

Stayed 1 night in Jan 2024

6/10 Okay

Frederik

18 May 2025

Liked: Cleanliness

Disliked: Communication

Highs and lows.

The flat was much nicer than expected. It was large with a nice sofa and TV. The shower was perfectly functional and bed was comfortable. Issue was the flat was rather hot, no air con, and given the location you don't want to open the windows. Other guests were also not too considerate of the need for others to sleep. Finally the communication is other the top. They email you daily if feels like, which just isn't needed.

Stayed 1 night in May 2025

4/10 Poor

Ella

14 Oct 2025

Liked: Room comfort

Wouldn’t book again, but good location

The flat looked like it had been torn up. Wallpaper peeling off the walls, scuff marks and scratches on the walls, shoddy maintenance work which left horrible scratches, scuffed skirting boards. There was ONE prosecco glass and no wine glasses. Which doesn’t sound like a problem but when you arrive for a girls trip away and two people have to drink out of tumblers, it takes the fun out of it. The magnetic release on the man entrance door sometimes didn’t work. The maintenance guy came into our flat while we were out and pulled the handle off one of our bathroom doors (why were you in the bathroom?). They sent someone round to fix it and said there had been a mix up and thought we had checked out. But our coats and shoes were in the hallway so he would have seen them when he entered immediately so why then use the bathroom?! The 50% security deposit is not immediately obvious when you book so that’s a fun surprise too. Saving grace of this place is the location. Right in the middle of the bars and pubs so great for the night life but everything else, poor effort.

Stayed 3 nights in Oct 2025

10/10 Excellent

Glynis

27 Aug 2023

Liked: Cleanliness, amenities, property conditions & facilities, communication

Communication was great, central to everything and someone was always on the end of the phone if help was required. Shops, places to eat and drink are really local. Room was very spacious especially as 7 of us were in the room. Would recommend and hopefully will be back :) Thank you!

Stayed 2 nights in Aug 2023

6/10 Okay

kwan yi

18 Sept 2023

Disliked: Cleanliness, room comfort

Bed and pillows are too soft and dirty. Basically well equipped but furniture are old. Rooms are not so clean. Nice location, so much restaurants and shops nearby. Staffs are very nice.

Stayed 2 nights in Sep 2023

10/10 Excellent

Leslie

18 Dec 2023

Liked: Cleanliness, room comfort, communication

Very helpful and friendly staff

I was staying for a long weekend to visit family and go to a game at my rugby club on The Wirral. I had booked into the Seel St apart/hotel but actually stayed in the Duke St location. Very helpful and friendly staff in the office at check-in and check-out. Was able to have a parcel delivered prior to my arrival. Only good things to say about my experience and look forward to staying with EPIC again on my next visit in the new year. Thanks EPIC team!

Stayed 3 nights in Dec 2023

6/10 Okay

Verified traveller

15 Dec 2023

Liked: Room comfort, communication

Not bad!

Good for the price, great little kitchen area. The room was freezing sadly, the heating did not work at all. Looked clean on the surface but lots of bits missed. Bed was really comfy, but not enough pillows.

Stayed 1 night in Dec 2023

8/10 Good

Ciara

17 Oct 2023

Liked: Cleanliness, room comfort, communication

3 night stay in 1 bedroom apartment

Great location, staff pleasant to deal with over phone and WhatsApp. Easy to checkin and check out. Stayed in 1 bed apartments sleeps 5, would’ve needed more towels for 5 ppl only provided two bath towels and two hand towels. Only provided one toilet roll for two bathrooms so had to buy more. Was no hairdryer in room but they provided one on day 2 after asking for a second time for one. Walls could’ve been doing with repainting and some of the carpet was ripped in bedroom but overall very clean and great place to stay. Perfect for groups.

Stayed 3 nights in Oct 2023

6/10 Okay

Verified traveller

24 Aug 2023

Liked: Room comfort, communication

Ok

Hotel is in a great location there is no staff at reception everything is done via phone or social media the staff were really helpful I had to call them a few times very friendly the booking in system can be a bit confusing as they send you a code for the door then a code for your lockbox outside your room that has the key fob in for your room a few people arriving at the hotel were a bit confused as to how it worked we worked it out in the end The bathrooms were big and the beds were really comfortable the kitchen area was cosy and relaxing the hotel itself is great it’s just the decor, fixtures and fittings that let it down a touch of paint and a few minor repairs it would be an amazing hotel

Stayed 2 nights in Aug 2023

6/10 Okay

Julie

1 Nov 2024

Liked: Cleanliness, communication

The accommodation is fine but I find it really odd that kitchens are fitted out well yet hardly any basics to use them are provided. I ended up having to buy disposable baking trays and this wasnt the first time !! We expected some noise due to the location and weve stayed there before but sound proofing was nowhere near as good as it has been when weve stayed in other apartments.....the poor person sleeping on the.sofa bed had to keep the tv on ! Cleanliness was at a good standard as it always is but there were mouldy teabags in one of the canisters which isnt great......would also be good if a wash up sponge or even a pack of cleaning wipes were provided. For the sake of a few pence it would mean less work for the cleaners.

Stayed 4 nights in Oct 2024

8/10 Good

Marie

4 Dec 2023

Liked: Communication

Disliked: Cleanliness, room comfort

Not a good start but the staff was serviceminded

We had booked a “super lux studio” for 2 adults and 2 children. Alarm bells went off when we came to the building since the place was quite worn down. We were really disappointed when we got in the apartment. It was freezing cold, the windows would not shut, the walls and carpet was stained, it smelled terrible and there was not kitchen utilities for a family of four. The walls were paper thin and parties going on all over. We called the receptionist and he came over quit quickly. He was really serviceminded and took us to their buildings in Duke Street to view other rooms. These rooms were of a much higher standard, but was actually what we expected from the price we paid. It was not ideal having to move a family on a Friday night after traveling the whole day, and they shouldn’t have put us in the apartment in Seel Street in the beginning, but we are still happy with the solution they came up with, and the receptionist was serviceminded and helpful.

Stayed 2 nights in Dec 2023

6/10 Okay

Graham

19 Nov 2024

Liked: Cleanliness, room comfort

Rough start ends relatively well.

I was unaware of a 50% holding deposit so had to pay before I arrived. 1hr after this was paid I then had an attempt to take the full amount for the 2 nights stay. I challenged the EPIC team, as when I booked the property via Hotels.com I stated pay at hotel. I was told by the EPIC team, that they have no one at the sitw so the money has to be taken before arrival. Again, I was not very happy with this, bit I had to pay. The EPIC team advised that I should raise this with hotels.com directly so that hotels.com are able to remove or adjust the option of Pay at Property. The apartment it self was very nice, clean, a good size, comfortable bed and apprecited the free tea, coffee and milk.location wise, excellent, but be aware if you stay at the weekend, it is rather noisey outside till around 2am due to the local bars and clubs on the street. The door code to the apartments was changed yesterday, but I was not advised of this by the EPIC team. My friend, was standing outside for over 1hr in the cold as they had come back to the apartment to collect a coat and had to wait for someone to leave the property so they were able enter. EPIC team need tonupdate pwople if the code to the main door is changed via message/email on the day. I would stay here again, especially now I understansd the process, as the apartmwnt was very nice and at very good price.

Stayed 2 nights in Nov 2024

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Epic Apart Hotel - Seel Street

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Epic Apart Hotel - Seel Street Reviews

Very good

8.4

8.8