Classic Double Room

Reviews of Blackbird

4 out of 5
Blackbird
209 Earls Court Road, London, England

Reviews

9.8

Exceptional

Rating 10 - Excellent. 261 out of 290 reviews" "
Rating 8 - Good. 25 out of 290 reviews" "
Rating 6 - Okay. 3 out of 290 reviews" "
Rating 4 - Poor. 1 out of 290 reviews" "
Rating 2 - Terrible. 0 out of 290 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall positive experience. The only thing that was a minor issue was still having to deal with stairs after using the elevator which was inconvenient when dealing with large suitcases. But I can’t really fault them for it since no doubt it’s an old building and shoehorning an elevator in is going to result in some interesting choices architecturally. But other than that I enjoyed my stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Maddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible stay, gutted we were only there for one night! Fabulous breakfast, willing to help, received a discount and voucher on arrival to use in their pub (pies were soooo tasty). Only negative thing would be the lift is slightly slow but honestly not even an issue with limited rooms. I was surprised the lift was there! We were given a free upgrade to the “Hitchcock room” which was beautiful and more than enough space for all needs. Again, amazing stay highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Amenities
We thoroughly enjoyed our stay at the Blackbird. The room was homey and spacious. Breakfast was included and was plentiful and delicious. We appreciate the discount on food and beverages during our stay. We often ate in the dining room behind the bar area which was much quieter. The dinners were delicious! The location is ideal with a Marks and Spencer Simply Food across the street and the tube station a 2 minute walk. Staff at the Blacbird were helpful and accommodating. They even carried our luggage up three floors when the elevator broke down. We would stay here again!
Stayed 6 nights in Dec 2023

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love a traditional pub to stay at
Stayed 2 nights in Nov 2023

10/10 Excellent

Juli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London Favorite!
3rd stay for my Heathrow overnight layovers and this has become my favorite. Great staff, large clean rooms and a great breakfast off the menu. Very convenient from Heathrow as Earls Court station is across the street. Also great restaurants and shops within walking distance
Stayed 1 night in Dec 2023

8/10 Good

M

Stayed 1 night in Nov 2023

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Excellent small hotel conveniently located close to Earls Court Underground station.
Stayed 6 nights in Nov 2023

10/10 Excellent

Hongjun

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff of Blackbird are so nice and helpful!
Stayed 3 nights in Oct 2023

10/10 Excellent

iulia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed this hotel. Small and cozy! Very clean rooms with an outstanding service. I also liked the dining option right there. This place reminded me of The Library hotel in New York.
Stayed 3 nights in Oct 2023

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Mike, Barrington Hills

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to Earls court tube station. We took the tube from the Heathrow airport to the hotel which was very convenient. Clean bathroom, great breakfast that was included in room charge, friendly staff. Our room faced the street so it was noisy for me, a light sleeper. I put on my AirPod and it blocked the noise so all good. We will definitely stay here again !
Stayed 2 nights in Oct 2023

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay Welcome drink good breakfast and comfortable room All good thank you
Stayed 1 night in Oct 2023
Response from The Blackbird team on 16 Oct 2023
Hi Shaun,Thank you for your review, we hope to see you again!Kindest,

10/10 Excellent

Jeffrey

Stayed 1 night in Oct 2023
Response from The Blackbird team on 16 Oct 2023
Hi Jeffrey,Thank you for your great rating.Kind regards,

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from The Blackbird team on 16 Oct 2023
Dear James,Thank you for the great rating.Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super cute, could use a couple of comfort tweaks
Good location very near to tube station and M&S. The rooms and attached pub are excellent; food and service are great. The look and layout are really well done, the place is very clean and decor charming. The room is very small which is typical, but no place to put clothes or a suitcase so my suitcase was opened on the floor taking up the only bit of space in the room. The area outside was pretty noisy and the door to the elevator right outside the room was very loud with other guests coming and going late night. Biggest disappointment was the bed & pillows which was all very uncomfortable. I’d suggest a mattress topper and some decent pillows… At $526 for 2 weeknights, I expected a decent nights rest, which unfortunately we couldn’t get here.
Stayed 2 nights in Oct 2023

8/10 Good

Graham

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from The Blackbird team on 16 Oct 2023
Dear Graham,Thank you for the great rating.Kind regards,

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and unique!
Stayed 2 nights in Sep 2023
Response from The Blackbird team on 16 Oct 2023
Dear Mark,Thank you for your feedback, delighted that you enjoyed your stay with us.Kind regards,

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find in Earls Court
Stayed at this hotel previously, staff are always very welcome. Rooms are small, but the location is great, breakfast is good, but be an early riser for continental as trays are not replenished as they once, cooked breakfasts are very good. We had a large case with us, which we did not need for our 1 night stay, reception kept it for us to save lugging up the stairs and falling over it in the room - much appreciated that kindness.
Stayed 1 night in Sep 2023
Response from The Blackbird team on 16 Oct 2023
Dear Linda,Thank you for taking the time to share your feedback with us, we are delighted to read that you had a great experience with us.Kindest regards,

10/10 Excellent

Veronique

Travelled with partner
Liked: Amenities
Amazing location, service and the on-site dining is excellent!! Definitely recommend. Julian was so accommodating.
Stayed 3 nights in Aug 2023
Response from The Blackbird team on 16 Oct 2023
Hi Veronique,Thank you for you great review, happy to read that you had a great time here.Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from The Blackbird team on 16 Oct 2023
Dear guest,Thank you for your rating, glad you enjoyed your stay with us.Kind regards,

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly recommend. Premium quality room, fixtures, fittings and amenities. Friendly staff. Perfect location.
Stayed 2 nights in Aug 2023
Response from The Blackbird team on 16 Oct 2023
Dear Kelly,Thank you for your kind review, we hope to see you again.Kind regards,

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice atmosphere and the pies where amazing!!
Stayed 1 night in Aug 2023

4/10 Poor

Nektaria

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointed
Initially, I was welcomed warmly and impressed by the lovely room decor. The cleanliness of the place was top-notch, and the quality of the food was decent. However, my experience soured towards the end of my stay. Despite having obtained approval for a 12pm late checkout from the front desk during check-in, my final morning was disrupted by aggressive banging and shouting. Megan, the source of the disturbance, was vehemently ordering me to vacate immediately. Remaining composed, I explained my approved late checkout, but she aggressively insisted I leave to avoid an extra night's charge and that they don’t do late checkouts. When I returned later to retrieve my bags, Megan acknowledged the mix-up and that the initial staff member had indeed confirmed the late checkout. The evident miscommunication caused considerable stress and unease. I will never stay there again when I visit London.
Stayed 1 night in Aug 2023
Response from Blackbird on 6 Aug 2023
Dear guestThank you for getting in touch regarding your recent visit to the Blackbird in Earl’s Court. We are appreciative of our customers taking the time to contact us directly regarding their experiences and it is a shame to hear that, on this occasion, it was not for positive reasons.We handle all complaints with the utmost importance.Thank you in advance for your patience as we look to resolve this.RegardsBlackbird team

10/10 Excellent

alvaro e

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and quality
Stayed 1 night in Aug 2023
Response from Blackbird on 6 Aug 2023
Dear AlvaroThank you for staying with us, we are happy to know that you enjoyed your visit, we hope to see you soon.RegardsBlackbird team

10/10 Excellent

Kai Mbali

Stayed 1 night in Jul 2023

10/10 Excellent

Alan, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was was small and well managed
Stayed 1 night in Jul 2023
Response from Blackbird on 6 Aug 2023
Dear AlanThank you for staying with us, we are glad to know that you enjoyed your visit, we hope to see you soonRegardsBlackbird team

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect stay with a clean & comfortable room, and great food!
Stayed 3 nights in Jul 2023
Response from blackbird on 6 Aug 2023
Dear SaraThank you for staying with us, we are glad to know that you enjoyed your visit, comfort of your room and food, we hope to see you soon.RegardsBlackbird team

10/10 Excellent

??

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good location and room was very clean. Breakfast was excellent. We also had dinner in the restaurant, one of the best meals in London.
Stayed 2 nights in Jul 2023
Response from blackbird on 6 Aug 2023
Dear guest.Thank you for staying with us, we are happy to know that you enjoyed your visit and food, we hope to see you soon.RegardsBlackbird team

8/10 Good

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
So convenient over the road from Earls Court Undergrouond station. Nice hot breakfast was included in our tariff. Lift to get your luggage to your room. If you arrive early they are happy to mind your luggage so you can set out to explore until check in time. Very clean room and decent sized bathroom.
Stayed 4 nights in May 2023
Response from Blackbird on 6 Aug 2023
Dear DeborahThank you for staying with us, we are glad to know that you enjoyed your visit and breakfast. We hope to see you soon.RegardsBlackbird team

10/10 Excellent

Taryn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The highlight of staying at the Blackbird is definitely the staff and level of service. Every person we dealt with was so accommodating and helpful. We loved that breakfast was included and that you receive a discount in the restaurant for other meals. We didn’t spend a ton of time in our room but the only downside for us was the TV cable was bad so the picture kept cutting in and out.
Stayed 2 nights in Jun 2023
Response from Blackbird team on 11 Jul 2023
Dear TarynThank you for staying with us, we are glad to know that you enjoyed your visit and service our team provided. We hope to see you soon.RegardsBlackbird team

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A convenient, comfortable stay.
The coffee pod machine was appreciated. There was a fridge in the room and the room was air conditioned.(Not many places in Europe have that.) The room was nicely furnished. The meals that we had at the hotel were good! The only disadvantage was that the lift was out of operation. 2 flights of stairs would be a deal breaker for someone lacking in mobility. Being close to Earls Court tube station is very convenient. We were able to take a Piccadilly line train directly from Heathrow, saving a lot on transfers.
Stayed 2 nights in Jun 2023
Response from BB on 4 Jul 2023
Dear JenniferThank you for staying with us, we are glad to know that you enjoyed your visit and we hope to see you soon.RegardsBlackbird team

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from BB on 4 Jul 2023
Dear DavidThank you for staying with us, we are glad to know that you enjoyed your visit and we hope to see you soon.RegardsBlackbird team

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
An amazing stay in this super cute B&B Pub. Great staff, amazing breakies, impressive amenities in the room. Great value for money. Awesome location.
Stayed 2 nights in Jun 2023
Response from BB on 4 Jul 2023
Dear AnthonyThank you for staying with us, we are very happy to know that you enjoyed your visit, we hope to see you soon.RegardsBlackbird team

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
A warm welcome, well kept comfortable rooms. Free welcome drink. Quick and very tasty breakfast in the morning too!
Stayed 1 night in Jun 2023
Response from Blackbird team on 17 Jun 2023
Dear JackThank you for staying with us, we are very happy to know that you enjoyed your visit, breakfast and service our team provided. We hope to see you soon.RegardsBlackbird team

10/10 Excellent

Dee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful room in a great pub. Lovely little touches . Only minor issues no bottled water in room or plug in sink . Forgot to mention. Has Nespresso pod machine and handy for all high street shops including M and S . Breakfast was good though pastries were gone and not replaced by 9 am . Staff were helpful and checking was smooth
Stayed 1 night in May 2023
Response from Blackbird team on 17 Jun 2023
Dear DeeThank you for staying with us, we are happy to know that you enjoyed your visit and we hope to see you soon.RegardsBlackbird team

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely property, right near Earls Court Station. Room was modern and very tidy. Pub downstairs has great food!
Stayed 3 nights in May 2023
Response from Blackbird team on 17 Jun 2023
Dear TaylorThank you for staying with us, we are very happy to know that you enjoyed your visit and the food. We hope to see you soon.RegardsBlackbird team

8/10 Good

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2023
Response from Blackbird team on 17 Jun 2023
Dear JoanneThank you for staying with us, we hope to see you soon.RegardsBlackbird team

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Spectacular!!
The Blackbird was our first stop in London and we were thrilled! The location is even better than expected with the station across the street and plenty of stores, cafes, restaurants within steps. The staff was amazing - kind, efficient and professional. The pub/restaurant downstairs was GREAT! Breakfast was stellar! The only downside was the size of the room, very small and a little tough to maneuver with two people. Totally worth that tiny inconvenience because it is comfortable, cozy and spotlessly clean. Excellent value. If we are lucky enough to get back to London, we will definitely return. We stayed in 4 other locations and this was, by far, the favorite. Thank you!
Stayed 2 nights in Apr 2023
Response from Blackbird team on 17 Jun 2023
Dear JenniferThank you for staying with us and for the amazing review, we are very happy to know that you enjoyed your visit and we hope to see you soon.RegardsBlackbird team

6/10 Okay

Marc

Business traveller
Liked: Cleanliness, property conditions & facilities
Kegs Kegs Kegs
Check in was easy and no problems occurred also received a nice free drink voucher for the bar which was lovely. The room was lovely, clean and great amenities provided. The TV built into the bed was broke but they did have one on the wall (just a little weird why the broken one was still in the bed). The reason for the rating happened at 5.30am when the pub below the room received what felt like enough alcohol to keep it going for a year in the form of kegs that were thrown down into the cellar, this didn't stop for over 30 minutes and I really couldn't get back to sleep. On checking out the lady behind reception didn't ask how my stay was so i didn't feel like I could say as we didn't exchange too many words.
Stayed 1 night in Apr 2023
Response from Blackbird team on 17 Jun 2023
Dear MarcThank you for staying with us, apologies for the inconvenience with our beer delivery, I have contact our supplier to arrange a later delivery.We hope to see you soon.RegardsBlackbird team

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Blackbird team on 17 Jun 2023
Dear LauraThank you for staying with us, we are glad to know that you enjoyed your visit, we hope to see you soon.RegardsBlackbird team

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy, quiet, lovely pub downstairs and very kind, helpful staff.
Stayed 3 nights in Mar 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Fun to stay above a bustling pub. Friendly and efficient staff.
Stayed 6 nights in Feb 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very comfortable.
Second stay here, this room was larger than the previous room (London standards). The room was very comfortable, an oil heater helped warm the room when we first entered, which was welcome. Once the heated air vent started to work, we did not need the oil heater. The bathroom was definitely on the chilly side, towel rail did not provide heat. The bathroom was clean and plenty of towels, robes provided in bedroom. The shelf above the sink caused minor problem when cleaning teeth. Check in was good, very friendly. Breakfast was very good. We will certainly use this hotel again.
Stayed 1 night in Feb 2023

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Safieh

Stayed 1 night in Nov 2022

10/10 Excellent

satoshi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location with wonderful staff. Best breakfast
Stayed 3 nights in Oct 2022

10/10 Excellent

Brenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutley beautiful, the shower was big, and the staff was super helpful and nice. No complaints and i hope to stay again someday
Stayed 1 night in Oct 2022

10/10 Excellent

Gary

Stayed 4 nights in Sep 2022

10/10 Excellent

Corinna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022