Monterey Wine Country Hotel Guide - Luxury Hotels in Monterey Wine Country, California

"This is my worst stat ever"

"Nice breakfast spread"

"The property and service were amazing. The breakfast felt like a brunch for a milestone event. However, my room was 76 degrees because the air condition was not working in the master bedroom. The hotel was booked and they could not get me another room so they brought a fan. It was a miserable night of sleep. Customer service DID NOT make it right. They gave me 10,000 points like that made up for my time there."

"Very friendly staff and clean, tv was in a weird spot, so made it hard for all of us to watch. "

"The cottage I stayed in needs some TLC. There were smudge marks around one of the doors, a loose switch plate in the bathroom, and a noisy fridge. The bathroom towels were gray in color, giving them a dirty look, the bottom sheet on the bed wasn't tucked in, and the pillowcases were too big for the pillows. The complimentary yogurt parfait for breakfast was fresh and delicious, but the pastry offerings are limited and tasteless. The hotel location is excellent, a stone's throw from the coastal path and downtown Pacific Grove. It's still a good overall choice, but it could stand some freshening up."

"The staff was friendly, the room was very clean and the towels were surprisingly soft. The amount of parking spaces do not equal the amount of rooms so at the end of the day the parking spots fill up fast, we had to park in the neighboring restaurant lot. The pool is currently under construction, but due to weather we wouldn’t have used it. The grounds were very clean and well tended. We booked another night. "

"The air conditioner worked fine and parking was okay. Thank goodness for a ceiling fan. Even though there are signs everywhere about no smoking, the room smelled like pot every single day. When we reported it all the staff said was we’ll watch the cameras. On our last day there when we returned to the room for a short time we saw the guest stand outside, in front of the room smoking. It was a horrible smell that was constantly there. Also, we were there 5 days when we had house keeping clean (one day during our stay) all they did was refold the hand towels. It’s unclear if we even got new bath towels. Over all it was not a place I would personally recommend for someone to stay. "

"I asked for refund within 15 minutes terrible experience was under construction worker passing by my window unsafe under construction clerk will not give me her name checked out relocated to Monterey "

"I was in holiday inn seaside less then 15 mins called Expedia that hotel was so down graded. I cancelled but the won’t give me my refund. "