Search Residences in Passage West

"Not a lot of staff, but the rest was ok !"

"Very nice hotel located in great part of the city. Beautiful view from balcony if bridges lit up in different colors. Staff very helpful storing our luggage "

"Friendly staff, great location, and very happy with accommodations! We stayed in 4 different hotels over the course of our stay. This was my favorite!"

"The breakfast was varied and fresh with the staff attentive and helpful."

"We stayed at the hotel for a family occasion. We tried to check in at 1:30pm, room wasn't ready, reception didn't ask if we wanted to leave luggage. When we got to our room the accommodation was basic and clean. The breakfast was good the next morning, staff could have friendlier and more attentive. We went to the Leisure Centre, the pool area is absolutely filthy, tiles hanging off the walls. The Jacuzzi was dirty and had a really bad smell off the water. The sauna and steam room need a full refurb "

"Loved the hotel and the view. Room was clean and comfortable. Only complaint was that at breakfast we were ignored several times. Brought meal out but no toast as ordered. Had to ask three times for toast and reply was will bring it out. Then we watched other tables receive meals and toast while we waited. Finally manager came by and we asked again. She immediately took care of it. Paid for breakfast with credit card. Then at check out it was on our bill. Manager, front desk, cleaning staff excellent. The young lady server that morning at breakfast ignored requests for toast yet served toast to tables around us. Manager once again was excellent "

"Very good breakfast, very helpful staff Excellent location "

"I liked the central location, it was close to alot of things in Cork. What I didn't like was that the walls are paper thin and the bed was hard as a stone."

"We had a short stop at this hotel. Check in was simple, our room was perfect and we checked out very early and were offered a grab and go breakfast. All very nice."