Pentre-Llyn-Cymmer Hotels

"The bed I had was harder than I’m used to so that was a bit of a let down. As for breakfast it was help yourself. Fine for things like cereals, yoghurt, fruit juice and toast, but not for cooked food. That should be cooked to order not put out and kept warm for an hour or two. The eggs were really tough."

"Empty shower bottle in the shower. The remote had fungus growing on it. Had a lot of back and forth for this. One of the towel was torn. When I mentioned all this during check and the response was ‘ok’. I was hoping for a more emphatic response as I had paid for 2 rooms. "

"We booked only stay "

"Beautiful hotel in a great location. The staff were extremely friendly and helpful"

"Good food, clean room however No hot water in the rooms after 18.00Hrs. No heaters working in the bedrooms."

"Was wonderful stay for the night , chalets are immaculate, staff were helpful and happy to help ,had a lovely vegan roast dinner , perfect , will be back ,thankyou"

"Very helpful and friendly staff"

"The room was clean and very compact, it lacked appeal but had most of the amenities you would want at this price. There is no interaction with staff at all as self check in, the heating wasn’t on although the radiator in the hall was hot, one curtain hardly covered the window, my room,2, was at the front of the property so people leaving the pub were talking loudly at 11.30/12pm and then again at 1am which woke me up, the shower was good, the wash basin so tiny you couldn’t get the tiny kettle under the spout to fill it. It is what it is for the price "

"Stayed in a twin lodge room. Overall the room was clean comfortable and well maintained. The hotel had a lovely restaurant and bar area and is well located in the town centre. I was disappointed with a few things however and expected more for the price of the hotel: The breakfast costs £15 and the portions are very small with a limited buffet option. The breakfast staff were not particularly welcoming and got the order wrong on both days we stayed. I recommend not paying for breakfast in advance to keep your options open. The single beds in our twin were very small. Narrower than a standard single and the mattress were not very supportive so I didn’t get a great nights sleep during my stay. Overall disappointed with my stay and think there are better value options available. "