Piney Green Hotels

"did not use checked out very early"

"I used to stay at this hotel monthly. I have since moved to the area and now when my family come to visit they stay here. The elevator never works which is really inconvenient trying to get kids up and down from the top floor several times a day. I am not sure why they would even use the rooms on the top floors knowing the elevator doesn't work or is on the brink of not working. Other than that breakfast is great. The staff is great. It's just the elevators! "

"Stayed at the Microtel in Jacksonville, NC from April 9–12, 2026, and it was easily one of the most frustrating hotel stays I’ve had. Right at check-in, I was hit with a $50 “room key” deposit that was never mentioned anywhere during booking. There was no clear explanation—just an expectation to pay it. Hidden or poorly explained charges like this feel deceptive and set the tone immediately. The front desk experience made things worse. The receptionist was noticeably rude, slammed the credit card machine down during the transaction, and had an overall dismissive attitude. There was no greeting, no professionalism—just a sense that guests were an inconvenience. Trying to resolve the issue afterward was pointless. When I called to make a complaint, I was given a reference number and nothing else—no effort to address the concern, no follow-up, no accountability. The room itself was basic and not worth the hassle that came with the stay. Between the lack of transparency, poor treatment at the front desk, and zero customer service when issues were raised, this was not a good experience. I would not stay here again and would strongly recommend looking at other options in the area. "

"Excellent "

"Great hotel, had a nice weekend"

"Very convenient location .We walked to get pizza for lunch and then soft serve ice cream at ice cream and candy shop . Staff was very welcoming and smiling . Property need some renovation. Having car infront of the room is a great feature on this property. We had a great experience for our family getaway weekend . Definitely recommend this place if you are looking for something low key southern vibe with sea shells 😊"

"Place was OK. Nothing special. "

"Great place to lodge snd very affordable. "

"I so enjoyed all accommodations! Thank you! Warm, clean and cool!! Perfect!! All staff that I fe"