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Ahava Hotel

3.0 star property
A beachfront retreat where travelers can relax by the ocean, enjoy authentic Italian dishes at LA FAMIGLIA restaurant, and sip evening cocktails under the stars

Choose dates to view prices

Ahava Hotel on Playa del Carmen's lively shores offers a poolside bar and Italian restaurant LA FAMIGLIA. Guests can enjoy the outdoor pool, relax on the terrace, and use in-room WiFi. Practical conveniences include express check-out and luggage storage.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Bar
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

7.6 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Heating
Hairdryer
Private bathroom
Minibar
Laptop-compatible safe
Iron/ironing board
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | View from room

Classic Room, 1 Double Bed

7.4 out of 10
Good
(13 reviews)

Highlights

Air conditioning
Heating
Hairdryer
Private bathroom
Minibar
Laptop-compatible safe
Iron/ironing board
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

Minibar, in-room safe, iron/ironing board, free WiFi

Room Standard

  • 30 sq m
  • Sleeps 3

View all photos for Double Room Standard

Minibar, in-room safe, iron/ironing board, free WiFi

Double Room Standard

  • 30 sq m
  • Sleeps 4
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About the area

Downtown Playa del Carmen, a neighbourhood in Playa del Carmen, is home to Ahava Hotel. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Playacar Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed.
Visit our Playa del Carmen travel guideOpens in a new window
Map
10 Avenida Nte., Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Central Square - 3 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 5 min walk - 0.4 km
  • Mamitas Beach - 8 min walk - 0.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive

Restaurants

  • ‪La Cochi-loka - ‬1 min walk
  • ‪La Chancla - ‬1 min walk
  • ‪Ipanemas Steak House - ‬1 min walk
  • ‪La Famiglia - ‬1 min walk
  • ‪El Ranchito By Playa Del Carmen - ‬1 min walk

About this property

Ahava Hotel

Hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Ahava Hotel provides a poolside bar, a terrace and a bar. The on-site family restaurant, LA FAMIGLIA, features Italian cuisine. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Express check-out, express check-in and smoke-free property
  • A 24-hour front desk, concierge services and luggage storage
  • Tour/ticket information
Room features
All guest rooms at Ahava Hotel offer comforts, such as laptop-compatible safes and air conditioning, as well as amenities, such as free WiFi and minibars.
Extra amenities include:
  • Bathrooms with showers and hairdryers
  • Heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 5 per day)
  • Onsite parking available only on request
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • LA FAMIGLIA

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: USD 5 per day (787 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Ahava Hotel Hotel
Ahava Hotel by GuruHotel
Ahava Hotel Playa del Carmen
Ahava Hotel Hotel Playa del Carmen

Frequently asked questions

Does Ahava Hotel have a pool?

Yes, this property has an outdoor pool.

Is Ahava Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Ahava Hotel?

Limited spots are available.

What time is check-in at Ahava Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Ahava Hotel?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Ahava Hotel located?

Located in Downtown Playa del Carmen, this hotel is steps away from 3D Museum of Wonders and Quinta Avenida. Playa del Carmen Main Beach and Playacar Beach are also within 15 minutes.

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Reviews

Ahava Hotel Reviews

8.0

Very good

8.2

Cleanliness

7.6

Amenities

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 166 out of 363 reviews
Rating 8 - Good. 82 out of 363 reviews
Rating 6 - Okay. 61 out of 363 reviews
Rating 4 - Poor. 29 out of 363 reviews
Rating 2 - Terrible. 25 out of 363 reviews

Reviews

6/10 Okay

milad

Liked: Cleanliness, staff & service, amenities
The water draining the bathroom was smelly but over all I like my stay there for one night location is perfect and very close to all your needs but ye I felt like the pool was more for show I don’t think is for swimming
Stayed 1 night in Dec 2025

8/10 Good

David E.

Liked: Cleanliness, staff & service, property conditions & facilities
If you're looking for a basic, inexpensive place close to everything and you just need a place to sleep, this is a great spot! It is loud at night with noise from a nearby club. Staff was friendly and helpful, and staying here (as opposed to a more corporate environment) seems fitting for adventurous travelers on a budget.
Stayed 4 nights in Nov 2025

2/10 Terrible

Luis

Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very pleasant and helpful. Just wish the room had more amenities and local TV channels.
Stayed 1 night in Jun 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Staff was sweet, property so clean, great location
Stayed 1 night in Dec 2023

8/10 Good

Corina Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ever basis and clean. Great location. Staff was very helpful
Stayed 21 nights in Mar 2025

10/10 Excellent

Giulio

Liked: Cleanliness, staff & service, property conditions & facilities
Location, everything is is in near proximity. Ample room. Friendly staff. Near shopping and the beach...
Stayed 1 night in Dec 2024

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and close to la quinta avenida, you can hear just a little of the music but is not too loud, also they clean very nice and the rooms are pretty nice and clean
Stayed 7 nights in Sep 2024

8/10 Good

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient clean for the price is very good
Stayed 2 nights in Feb 2024

8/10 Good

Sharla

Liked: Cleanliness, amenities
Central location walking distance to everything. Rooms clean and spacious.
Stayed 3 nights in Dec 2023

6/10 Okay

Ashley

Liked: Cleanliness, staff & service
Location was great, property was very minimal. Good for a place to sleep but not much else.
Stayed 1 night in Mar 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and affordable budget hotel. Great Italian restaurant in same location plus an excellent sports bar run by Canadians. Go Hab Fans. Close to beach, bars, grocery store and bus station.
Stayed 7 nights in Jan 2024

10/10 Excellent

Robertas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who go above and beyond. Clean and tidy place.
Stayed 2 nights in Feb 2024

10/10 Excellent

Eduardo

The Room is very clean
Stayed 1 night in Jan 2024

10/10 Excellent

Elda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet only during the day discoteca all around playa it’s really aloud all hotels has same issue In general the hotel it’s very clean just need a extra blanket for bed
Stayed 1 night in Aug 2024

4/10 Poor

Francesca Nicole

Disliked: Cleanliness, amenities, property conditions & facilities
The location was great if you want to be out and about. It’s quit loud at night but easy to ignore. The main issues are the actual hotel. My first room smelled of bleach and fresh paint. I could see large dark spots that had been just covered before I got there. The shower head needed a deep cleaning and there was very little water pressure that barely got warm. The tv didn’t work even after they replaced it and the bathroom above us was leaking down through the light fixture. Took 2 days for them to offer us a new room. Every morning around 7:30 a dog that sounded to be in the courtyard would bark constantly for about 3 hours and hotel staff would start yelling back and forth at each other right outside of the doors. The doors themselves didn’t seal so light and sound would come right through. It was incredibly loud after 7am. The staff was nice but the hotel needs to be upgraded and the staff need to respect people sleeping. I had a toddler with me so it was incredibly hard in the mornings with so many people talking and talking outside the door. There were also multiple nights where other guests were drinking and being incredibly loud in the courtyard. Everything was covered in a fine layer of sand even when I first got to the room and the sheets were changed. I had to sleep in sweats each night just so I didn’t feel the grit when I slept.
Stayed 10 nights in Nov 2025

8/10 Good

Germain

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2024

6/10 Okay

Amalee

Liked: Staff & service
Ahava was a great place to stay for a night in between our travels, for the price we paid. The rooms are nothing flash, but is a good affordable option for a short period of time. The location allows you to walk around playa del carman easily if you don’t have much time to properly explore. Only complaints would be that we didn’t have any hot water, and our safe didn’t work, we also only had 1 towel between the 2 of us. There was also only 1 working power point in the room, which was in the bathroom. Photo’s definitely look a little different to what it is. However, the staff were very lovely. Very warm and welcoming. Great value for money!
Stayed 1 night in Apr 2025

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Upon arrival the receptionist was not fluent in English but he was helpful There was an additional fee of 130 pesos for maintenance , that we paid upon arrival and that was not included nor mentioned in the booking bill. Otherwise our stay was very good. The location is excellent and close to the beach and touristic attractions
Stayed 4 nights in Apr 2024

6/10 Okay

Christine Angel

Liked: Staff & service
Disliked: Cleanliness
The staff is very friendly, and the location is quite convenient and accessible. The only thing we didn't like was that the shower in our room only produced a small amount of water, so it takes a lot more time to shower. Also, we were never able to use the pool because it didn't appear to be cleaned every day. But all in all, it's a passable hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Abhijitsinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally amazing stay, great for the price. We were literally in the heart of playa del. We took walk in night and it was surrounded by the best restaurants and night clubs, it is a very well secured street with police and national guards all over. Loved the staff. Very welcoming. It is exceptional place for this low price. It is certainly unrated place. We stayed for 2 days, parking is not on site but literally couple of blocks, if you not find spot in that covered building parking, I would advice to just wait until someone takes out their car. In 2 days, we were just fine with parking. On the day of checkout, I noticed my car tire were flat. So I told my wife to stay at the hotel desk with luggage, the guy at reception whose name is VLADIMIR DIAZ asked me if I had spare tire and he could help me. He came with me and changed the tire for me in the parking, we got back in 20 mins and I was so much relived. Otherwise it could have been costed me 400 pesos or more and 2 hours at least. I asked him, what do I owe him and he said nothing I still gave him some. Such a gentlemen. So I asked his name and wrote on paper. It was blessing that he came for help. Above and beyond. Loved the stay
Stayed 2 nights in Feb 2025

4/10 Poor

Maria Clara

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bathroom was not good, towels looked 20 years old and no duvet offered, just thin bed sheets. Staff was very helpful though and the Italian restaurant beside it was delicious, but the place needs serious renovation/maintenance.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jaime

Liked: Cleanliness, property conditions & facilities
Good seervice
Stayed 5 nights in Dec 2025

6/10 Okay

Alejandro

There was not parking
Stayed 2 nights in Dec 2025

6/10 Okay

Ana Gabriela Araujo

Liked: Cleanliness, staff & service, amenities
Shop nearby
Stayed 4 nights in Jul 2025

2/10 Terrible

Maria Fernanda

Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy. The facilities need maintenance
Stayed 5 nights in Oct 2025