Located close to Quinta Avenida and Quinta Alegría Shopping Mall, Suites Corazon provides an airport shuttle, a free daily manager's reception and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a library.
Located near the beach, Suites Corazon is in Gonzalo Guerrero neighbourhood and is connected to a shopping centre. Playa del Carmen Maritime Terminal and Gran Coyote Golf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Playa del Carmen Main Beach. Xplor Theme Park and Xcaret Eco Theme Park are not to be missed. Visit our Playa del Carmen travel guide
Calle 14 Norte, Entre Avenida 10 y 5ta, Col. Centro, Playa del Carmen, QROO, 77710
What's nearby
Quinta Avenida
2 min walk - 0.2 km
Quinta Alegría Shopping Mall
2 min walk - 0.2 km
Playa del Carmen Main Beach
5 min walk - 0.4 km
Mamitas Beach
6 min walk - 0.6 km
Central Square
5 min walk - 0.4 km
Getting around
Cancun, Quintana Roo (CUN-Cancun Intl.)
50 min drive
Restaurants
Aldo's
2 min walk
Aldea Corazón
1 min walk
Bovino's
2 min walk
La Caprichoza
1 min walk
Sushi Ken
1 min walk
About this property
Suites Corazon
Aparthotel near Quinta Avenida
Located close to Quinta Alegría Shopping Mall and Playa del Carmen Main Beach, Suites Corazon provides an airport shuttle, a free daily manager's reception and a rooftop terrace. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and a library.
You'll also find perks such as:
An outdoor pool, along with sunloungers
A round-trip airport shuttle (surcharge), express check-out and express check-in
Luggage storage, a front desk safe and a 24-hour front desk
Tour/ticket information and concierge services
Room features
All guest rooms at Suites Corazon include comforts, such as premium bedding and laptop-compatible safes, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
Bathrooms with rainfall showers and designer toiletries
36-inch LCD TVs with premium channels
Wardrobes/cupboards, separate dining areas and kitchenettes
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
No on-site parking available
24-hour return airport shuttle on request for a surcharge
Area shuttle (surcharge)
Family friendly
Children stay free (see details)
Kitchenette
Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Hob
Microwave
Refrigerator
Dining
Free daily manager's reception
Minibar
Bedrooms
Down comforter
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Living spaces
Living room
Separate dining area
Entertainment
36-inch LCD TV with premium cable channels
Library
Outdoor areas
Garden
Rooftop terrace
Laundry
Laundry facilities
Work spaces
Laptop workspace
Comfort
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Designated smoking areas
Services and conveniences
24-hour front desk
Blackout drapes
Concierge services
Daily housekeeping
Iron/ironing board
Laptop-compatible safe
Luggage storage
Safe at front desk
Tour and ticket assistance
Location highlights
Connected to a shopping centre
In the city centre
Near a health/beauty spa
Near a hospital
Near an outlet shopping centre
Near the boardwalk/promenade
Near the ocean
Things to do
Theme park nearby
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
1 building
19 units
4 floors
Access via exterior corridors
Connecting units available
Garden
Soundproofing
Traditional architecture
Policies
Check-in
Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Airport shuttle fee: USD 130 per vehicle (return)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Frequently asked questions
Does Suites Corazon have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Suites Corazon?
As of 24 Sept 2026, prices found for a 1-night stay for 2 adults at Suites Corazon on 25 Sept 2026 start from €53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Suites Corazon pet-friendly?
No, pets are not allowed at this property.
How much is parking at Suites Corazon?
This property doesn't offer parking.
What time is check-in at Suites Corazon?
Check-in begins at 3:00 PM.
What time is check-out at Suites Corazon?
Checkout is at noon. Late checkout is available for a fee (subject to availability).
Does Suites Corazon provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 130 per vehicle applies.
Where is Suites Corazon located?
Located in Gonzalo Guerrero, this aparthotel is steps away from Quinta Avenida and Quinta Alegría Shopping Mall. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.
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Reviews
Suites Corazon Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.4
Location
9.2
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 108 out of 165 reviews
10 - Excellent
108
Rating 8 - Good. 36 out of 165 reviews
8 - Good
36
Rating 6 - Okay. 13 out of 165 reviews
6 - Okay
13
Rating 4 - Poor. 4 out of 165 reviews
4 - Poor
4
Rating 2 - Terrible. 4 out of 165 reviews
2 - Terrible
4
Reviews
Verified review
10/10 Excellent
Mark
12 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Property was nice and close to everything and the staff were great.
Stayed 6 nights in Mar 2024
Verified review
10/10 Excellent
Derick
9 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff
Stayed 7 nights in Mar 2025
Verified review
10/10 Excellent
Theresa
17 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff was so friendly and helpful in every way
Stayed 14 nights in Feb 2024
Verified review
10/10 Excellent
jason
24 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Other than parking and a pool, this place has all you could want for an amazing price. Better rooms than my friends all inclusive resorts. Very good owners and location. Can’t wait to come back.
Stayed 6 nights in Sep 2024
Verified review
10/10 Excellent
Stacey
19 Mar 2025
Liked: Cleanliness, room comfort, communication
Good location and value
Comfortable large room, with very comfortable King bed and sofas to relax amd a nice deck. Small lounge pool on 4th floor was nice to refresh. Adjacent to populsr 5th Ave but just far enough to not be bothered by any noght time noise. Staff were very helpful and pleasant.
Very friendly staff. Very clean. Close to everything.
Stayed 21 nights in Jan 2024
Verified review
10/10 Excellent
Mary Louise
1 Feb 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
The team there are amazing!They were very helpful and kind.all the way from the management,housekeeping as well as the maintenance man. I would love to stay again,the rooms were great,if I could have brought home the wonderful king size bed I would have. Absolutely comfortable! I highly recommend amend this place!
Stayed 6 nights in Jan 2024
Verified review
6/10 Okay
Isabelle Gauthier
17 Dec 2024
Liked: Cleanliness, amenities, communication
Upon my arrival, I noticed the room was slightly different from the pictures (missing one couch, bedding wasn’t pink and patio furniture was just plastic chairs and table (no big deal).
The room and bathroom was very clean and the maid kept it sparkling clean which I was very happy about.
The condition of the patio and tub left me disappointed. There is no way I would have taken a bath in it, and people in other appartments could definitely see me. I’m not certain what was the green stuff on the walls on the patio, and the condition of the faux grass gave me the ick. I didn’t want to step barefoot on it. Also, one side of the patio door doesn’t lock.
The room information says “duvet” but it’s just a comforter. The pillows were very comfortable and the sheets were nice. There’s no fitted sheet.
If you want to take a hot shower, you need to turn the lever all the way and wait at least two minutes until the water gets hot.
They advertise that the rooms are “sound proof” which is totally false. I heard the dryer running at 11pm , people talking and banging things around their appartments, and people walking on their heels above me.
It also says there’s a dishwasher, which is incorrect. There’s only a kitchen sink. There’s nothing in the minibar (It’s just an empty refrigerator).
Stayed 7 nights in Dec 2024
Verified review
10/10 Excellent
frantz
11 Sept 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice , i would go back and stay at that place
Stayed 3 nights in Sep 2024
Verified review
10/10 Excellent
Suzanne
29 Feb 2024
Liked: Cleanliness, amenities, communication
My stay was absolutely perfect
Stayed 7 nights in Feb 2024
Verified review
10/10 Excellent
Johnny
20 Nov 2024
Liked: Cleanliness, property conditions & facilities, communication
Love Suites Corazon, have stayed there on multiple occasions —- Norma at the front desk is always professional, polite, and helpful in any way that she can be —
Stayed 5 nights in Nov 2024
Verified review
10/10 Excellent
Mary
1 Feb 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
amazing location, clean, & really cool lofted rooftop area
Stayed 2 nights in Jan 2023
Verified review
10/10 Excellent
Jesus
7 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Located between 5th and 10th street. It easy to get to and and within walking distance of everything you can need.
Stayed 5 nights in Jul 2024
Verified review
10/10 Excellent
martin
1 Dec 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Second time I’ve stayed here. Rooms are spacious with good AC. Kitchenette included and a nice balcony. Close to 5th Ave. But not too close
Check in was easy. Room had all essentials. Everyone friendly
Stayed 1 night in Feb 2024
Verified review
8/10 Good
Verified traveller
23 Oct 2022
Liked: Cleanliness, room comfort, communication
The place is nice and clean. The pool was under renos the entire time we were there, which was a bit annoying. The kitchens are usable but very small.
I do wish they would have provided drinking water.
Stayed 12 nights in Oct 2022
Verified review
8/10 Good
Felix
9 Nov 2024
Liked: Communication
Disliked: Property conditions & facilities
Smell in the room was not very good, outdated hotel nothing like the pictures on the expedia site not at all
Stayed 1 night in Nov 2024
Verified review
4/10 Poor
Verified traveller
11 Dec 2019
Liked: Staff & service
Disliked: Property conditions & facilities
Room is spacious.
Room was smiley and shower drainage was not working. The jacuzzi was is very old and rusty.
I stayed only one night and left.
Stayed 2 nights in Nov 2019
Verified review
2/10 Terrible
Alicia
31 Jan 2023
Disliked: Cleanliness, amenities, property conditions & facilities, communication
not what you showed on web page, we had to find other lodging , we paid full price and they did not want refund, i will call my bank
The hotel was not bad except for the owners. BEWARE if someone is willing to pay more, they WILL and DO give your room away. We were traveling and picked this hotel specifically for the room with the jetted tub to finally relax. The owner gave our room away and had no apologies for guests that had not even arrived. The room we were put in was ok, and the guy at the front desk was nice. The breakfast is a resturant nearby with only two options but it is a cool location and that owner is very sweet.
Stayed 2 nights in Mar 2020
Verified review
2/10 Terrible
Verified traveller
22 Oct 2024
Disliked: Cleanliness, room comfort, communication
Worst place ever. Wasted 2 days of my holiday here
It’s not a hotel, it’s an apartment that does not have anything what they claim to have. No swimming pool, no garden, no dishwasher, no DUVET, no library, no dining area and many more. It smelt horrible. The water has no pressure. You can’t even boil or cook anything. It was horrible. Please take down this property of your website.
This property has no view from any room it faces the back. Of another hotel, there’s construction going on next door. The front desk woman gave me the worst room at check in i refused to stay in there. It was like a box. Pictures do not reflect actual layout. Finally she gave me a room after trying to check in over half hour, saying it would cost more I said I’m not going to pay extra.
Stayed 4 nights in May 2019
Verified review
6/10 Okay
Katherine Edith
5 Feb 2024
Liked: Cleanliness
Disliked: Communication
The pool was only a jacuzzi tub, 1 metre deep. Fridge was bar fridge, stove 2 burners, dishes and cookware minimun,
no table and chairs inside to eat at. No laundry facilities, no dishwasher, TV quit, replaced with only Netflix. Toilet needed repair 3 times. Not connected to shopping centre. No managers reception. Over priced and very over rated for unit. Very disappointed.
Stayed 28 nights in Jan 2024
Verified review
4/10 Poor
Verified traveller
15 Sept 2017
Disliked: Staff & service
They stole from the safebox 400$
I stayed at the hotel for a weekend my friend and I were robbed of cash from the safe as well as new clothes purchased during the trip that were in the room. We remembered that upon check in, a receptionist accompanied us to the room and actually gave us instructions on how to use the safe, which were incorrect. The guy said that three numbers must be inserted into the safe, which in fact could have put four numbers in each safe. He asked me to insert a code and make sure the safe was locked and then asked for the code again to open it. At this point I put exactly the same number I entered but somehow the safe did not open. The guy claimed that I had probably forgotten the code and he had to get down to get the key to the safe from the receipt to open it. It is impractical that a second after I entered a code, I would forget it. The number of numbers in the code for the safe is 4, but it is important to note that a pair of friends who stayed with us at the hotel received the same instructions from the same clerk (3 numbers), so it is strange that the clerk was mistaken twice. For the record, there are only 2 receptionists - 1 for the day shift and one for the night shift. The entrance to the hotel is locked and even a guest cannot enter unless he knocks and waits for it to be opened. (they may utilize this advantage to remove valuable items from the hotel rooms)
At the end of the day the hotel owner very much wanted to talk to me in order to hear exactly what had happened.
Stayed 4 nights in Aug 2017
Verified review
10/10 Excellent
vera lucia
27 Apr 2026
Liked: Cleanliness, check-in, listing accuracy
Lugar bom e super bem localizado, bem próximo a quinta avenida e a um quarteirão do coco bongo.
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