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Viva Wyndham Azteca Resort - All Inclusive

Photo gallery for Viva Wyndham Azteca Resort - All Inclusive

Exterior
On the beach, white sand, sun-loungers, beach towels
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of Viva Wyndham Azteca Resort - All Inclusive

Viva Wyndham Azteca Resort - All Inclusive

4.0 star property

8.0/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • All-inclusive
  • Air conditioning
Map
Paseo Xaman Ha, Mza, No. 8, Lote 1, Playa del Carmen, QROO, 77710

Explore the area

  • Popular LocationXaman Ha Aviary13 min walk
  • Popular LocationPlayacar Golf Club1 min drive
  • Popular LocationMahi Golf Course4 min drive
  • AirportPlaya Del Carmen, Quintana Roo (PCM)8 min drive

Room options

About this area

Playa del Carmen

Located on the beach, Viva Wyndham Azteca Resort - All Inclusive is in Playacar, a neighbourhood in Playa del Carmen with good shopping. Playacar Golf Club and Gran Coyote Golf are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Mamitas Beach and Tres Rios Ecopark. Travelling with kids? Consider Xcaret Eco Theme Park and Xaman Ha Aviary. Discover the area's water adventures with boat tours and fishing nearby, or enjoy the great outdoors with hiking/biking trails and rock climbing.

What's nearby

  • Xaman Ha Aviary - 13 min walk
  • Paseo del Carmen - 20 min walk
  • Playacar Golf Club - 1 min drive
  • Playa del Carmen Maritime Terminal - 4 min drive
  • Mahi Golf Course - 4 min drive

Restaurants

  • Fruta Madre - 18 min walk
  • Curry Omm - 19 min walk
  • Carnitas Teresita - 4 min drive
  • Lara & Luca - 5 min drive
  • El Nero - 5 min drive

About this property

Viva Wyndham Azteca Resort - All Inclusive

4-star all-inclusive property located in Playacar
Located close to Playacar Golf Club and Mamitas Beach, Viva Wyndham Azteca Resort - All Inclusive provides a free breakfast buffet, 18 holes of golf and a return airport shuttle. This property is a great place to bask in the sun with a white sand beach, beach massages and sunloungers. Indulge in reflexology, a facial and a body scrub at the on-site spa. Be sure to enjoy a meal at any of the 4 on-site restaurants, which feature Italian cuisine and a poolside location. The gym offers Pilates classes and aerobics classes; other things to do include beach volleyball, beach yoga and snorkelling. Stay connected with free in-room WiFi, and guests can find other amenities, such as a poolside bar and a terrace.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Free self-parking
  • Free bike hire, an outdoor tennis court and concierge services
  • A water dispenser, scooter hire and smoke-free property
  • Guest reviews give good marks for the bar, helpful staff and proximity to shopping
Room features
All 339 rooms boast comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • 55-inch Smart TVs with cable channels
  • Furnished balconies or patios, daily housekeeping and desks

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorised water sports, land activities and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Surfing/body boarding
Windsurfing

Land activities

Cycling
Fitness facilities
Tennis
Volleyball
Tennis racquets
Children's club

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Green/Sustainable Property
This property participates in Green Globe, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Count on Us (Wyndham)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
On-site PCR testing is available for a on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee; reservations required for on-site testing
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily
  • 4 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • El Nopal
  • II Palco
  • Bamboo
  • Xul Ha
  • El Cenote

Things to do

  • 18 holes of golf
  • Access to nearby outdoor pool
  • Aerobics classes
  • Beach volleyball
  • Beach yoga
  • Bodyboards
  • Children's pool
  • Evening entertainment
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Sailing
  • Sauna
  • Scooter/moped hire
  • Scuba diving
  • Shopping
  • Snorkelling
  • Hot tub
  • Steam room
  • Surfing/body boarding
  • Tennis
  • Windsurfing
  • Yoga classes

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Bodyboards
  • Children's club
  • Children's pool
  • Free cots/infant beds
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • Business centre
  • Conference space (6533 square feet)
  • A meeting room

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - on the beach
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Mud bath
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels

Food and drink

  • Minibar

Outdoor space

  • Furnished balcony or patio

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe (surcharge)

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.54 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts
Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

Property is also known as

Azteca Resort
Azteca Wyndham
Viva Azteca
Viva Azteca Resort
Viva Wyndham Azteca All Inclusive
Viva Wyndham Azteca Playa del Carmen
Viva Wyndham Azteca Resort All Inclusive Playa del Carmen
Wyndham Azteca
Wyndham Viva Azteca
Viva Wyndham Azteca Inclusive
Viva Wyndham Azteca Resort All Inclusive Playa del Carmen
Viva Wyndham Azteca All Inclusive Playa del Carmen
Viva Wyndham Azteca Resort - All Inclusive Playa del Carmen
Viva Wyndham Azteca All Inclusive
Viva Wyndham Azteca Resort All Inclusive
Hotel Viva Wyndham Azteca Resort - All Inclusive
Viva Wyndham Azteca Inclusive
Viva Wyndham Azteca Resort All Inclusive
Viva Wyndham Azteca Resort - All Inclusive Playa del Carmen

Frequently asked questions

Does Viva Wyndham Azteca Resort - All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at ?

As of 4 Feb 2023, prices found for a 1-night stay for 2 adults at on 9 Feb 2023 start from €466.90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Viva Wyndham Azteca Resort - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Viva Wyndham Azteca Resort - All Inclusive?

Self-parking is free at this property.

What time is check-in at Viva Wyndham Azteca Resort - All Inclusive?

Check-in is from 3 PM - anytime.

What time is check-out at Viva Wyndham Azteca Resort - All Inclusive?

Checkout is at noon.

Does Viva Wyndham Azteca Resort - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Viva Wyndham Azteca Resort - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include windsurfing, kayaking, sailing and more.

Reviews

8.0

Very good

Rating 10 - Excellent. 397 out of 1029 reviews" "
" "10 - Excellent 39%
Rating 8 - Good. 367 out of 1029 reviews" "
" "8 - Good 36%
Rating 6 - Okay. 173 out of 1029 reviews" "
" "6 - Okay 17%
Rating 4 - Poor. 54 out of 1029 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 38 out of 1029 reviews" "
" "2 - Terrible 4%

8.8/10

Cleanliness

8.7/10

Staff & service

7.8/10

Amenities

8.1/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful beach vacation here! Room-comfy beds, good hot water, very friendly cleaning staff, great patio with tropical plants and trees to view, wifi spotty at peak times. Very noisy hallway and room next door with adjoining door. Needed ear plugs to sleep. Food- delicious options, good variety, love the fresh fruit, salads and seafood, stackable food like pancakes or tostadas were cold so we avoided them, plenty of guacamole and chips. You could bring lunch that is served by the pool, to the chaise lounges by the beach which was fun. We dont drink, but enjoyed cappuccinos in the pool bar or the bar by the main dining room. Viva App-only for the restaurants. Dont try and book a massage or excursion on the app. Boy I had some frustration with this. Bamboo restaurant was delicious though simple menu. Excursions- go to the desk in the lobby to book. Loved the snorkle and cenote trip, though only book if you are sure footed in the cenote walk. We saw turtles which was fun. Gym-my husband went every day. Bring proper shoes which I did not realize was required. Cab-its 150 mxp to town plus tip. Shuttle-shout out to Juan Carlos for a friendly drive to the airport. Please tell him I'm sorry I goofed and under tipped him. Beach-beautiful! Lovely to watch the sun rise and walk the beach. What a fun vacation. We would be happy to return!
Stayed 5 nights in Jan 2023

10/10 Excellent

Cristina Botella

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Jan 2023

10/10 Excellent

tomas, Long Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, super nice staff and beach is amazing.... 👌🌊🌴
Stayed 4 nights in Jan 2023

8/10 Good

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great small all inclusive accessible resort. The resort was very clean and the entire staff was friendly. Food was very good. The resort was eco friendly, you get two water bottles that can be refilled at any of the numerous water bottle refills throughout the resort. The beach is very well kept and the water was crystal clear. The snack bar late night needs something besides pizza and burgers. Even fries and cookies would be nice. The resort did have entertainment nightly but the DJ and Mexicali bar each night needs to vary the music. The bicycles at the resort were free to use but more maintenance to them is needed.
Stayed 11 nights in Jan 2023

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort had a lot of fun activities throughout the day. The staff were very friendly and energetic. They were consistently working to tidy the grounds and property. The tennis courts and gym are in much need of an upgrade. We were disappointed to learn of the limitations on restaurant reservations. And we tried to book them the moment we arrived and they were all booked and had to go to the concierge to assist. Even with their help, there were very few options available. The beach was beautiful and overall, we enjoyed our stay!

8/10 Good

Troy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and close to town which we loved. I was a bit disappointed with trying to book restaurants at both resorts. We had a family of 4 and we tried booking all restaurants from the moment we arrived and throughout our stay. We could not get into the majority of them. I had hoped that we would be able to try them all even if we could not get our preferred time.

10/10 Excellent

Tanis Audrey, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything except the food could have had a little more variety. Was expecting more authentic food, but understand that a resort with kids needs some basic staples.

8/10 Good

Monique

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the size of the resort. Not too big or too small. Everything was nearby and easily accessible.

6/10 Okay

Nathalie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Nice budget friendly hotel. Relative to other resorts in the area this was the best value at the time. It was not the cheapest; it was a fair cost option in the 4 star rating category. The beach was the best. The room was the worst. Both the Maya and the Azteca resorts’ amenities can be enjoyed IF you stay at the Azteca. The Maya is more lively and crowded. The beach was well maintained, clean and sandy -No seaweed. Clear water. We didn’t appreciate how well maintained the beach was until we went on long walks and noticed neighbour resorts were not as on top of their seaweed game. The room is mainly what drops the rating. It looked good. First impression was that we would have an uneventful stay but we quickly found “the bad”: The bedsheets crinkled / definitely low quality. The sink was a bit clogged; it pooled and that made tooth brushing gross. Tap water smelled and tasted funny; obviously not for drinking but add to the grossness when brushing your teeth. The shower had low water pressure which made it a long process to wash long hair. Shower also pooled water. Shampoo, gel soap, and toilet paper were extra cheap. No conditioner (the conditioner container was filled with shower gel). The balcony was tiny… we could stand but no space for a chair. AC must be old because it didn’t cool down efficiently. The high fan setting helped but it was loud. Eventually by 2-3am the room temperature was pleasant for sleeping.

6/10 Okay

Sarah Annette Reid

Travelled with partner
Liked: Cleanliness
Beautiful beaches. Okay food (all Mexican recipes are good but anything outside of that is touch and go). Hard beds and the AC didn’t work well in our garden room. Still had a great time. Nice that you can walk or bike to Pdc town.