Playa del Carmen Hotel Guide - Plaza Paraiso hotels in Playa del Carmen, Mexico.

"Fantastic resort"

"I will make this my first choice for every return trip. Location was perfect."

"The Tapo was great. Most of the staff were wonderful. My only complaint was that the Jacuzzi wasn’t working and the lighting in the rooms is obnoxious, but otherwise it was fantastic large room with mini kitchen, etc.."

"This property doesn't have a dedicated parking lot. Be aware it is very difficult to get coins for the meter and it doesn't take credit card from the US. Other than this, I would go back in a heart bit. Great place and amazing location!"

"Amazing service"

"Property was absolutely beautiful. "

"Pool was enjoyable. We decided to NOT pay for the view since all rooms have the same size and layout. "

"The hotel is very well positioned in downtown PDC. It is in the heart of many restaurants, stores and the beach. However, the hotel itself was not in good repair and is in need of serious maintenance and updates. There was a leaking pipe at the entrance and the rooms had a moldy smell and a lot of moisture. I had to eventually request a dehumidifier because my sinuses were acting up so much because of it. I asked them to fix my bathroom light, which never happened but the cleaning staff were really very good. The breakfast options were minimal at best. The rooftop pool is amazing and has great views but that’s the only real amenity worth exploring in the hotel. There is a pharmacy on the ground floor which is convenient but spa rates were too high to even consider a treatment. Overall, it’s a decent stay if you are looking for somewhere to lay your head but if you are an experienced traveler, you will be left wanting."

"Excellent stay "