Playa del Carmen Hotel Guide - Paseo del Carmen hotels in Playa del Carmen, Mexico.

"This was our 13th time in Mexico but this is the best resort that we have ever stayed at. Everything was perfect. The service, the staff. The hotel itself is breathtaking. Our room was cleaned and spotless. Thank you to Yvette.The food was amazing especially specially at Dolma, one of the restaurants. The chef went above and beyond for us. They knew that we don’t eat any meat or chicken so they made sure to always make the best meals for us. From the check in til the day we left, they made sure that we were happy. The best part also is that it is literally walking distance to 5th avenue in Playa del Carmen. We can’t wait til we go back."

"Everything was perfect !!! Look forward to returning again. "

"We had a great experience staying at the hotel. The rooms and the hotel grounds were clean, the choice and quality of food and drinks excellent. My only sugesstion for the improvement is the prompt removal of the sargasum from the beach. The stuff was wonderful; Especially the beach waiter Enrique and entertainment Emanuel and Joe."

"Very quite not a party atmosphere. If you want quiet this is your place!"

"I will make this my first choice for every return trip. Location was perfect."

"The Tapo was great. Most of the staff were wonderful. My only complaint was that the Jacuzzi wasn’t working and the lighting in the rooms is obnoxious, but otherwise it was fantastic large room with mini kitchen, etc.."

"Pool was enjoyable. We decided to NOT pay for the view since all rooms have the same size and layout. "

"The hotel is very well positioned in downtown PDC. It is in the heart of many restaurants, stores and the beach. However, the hotel itself was not in good repair and is in need of serious maintenance and updates. There was a leaking pipe at the entrance and the rooms had a moldy smell and a lot of moisture. I had to eventually request a dehumidifier because my sinuses were acting up so much because of it. I asked them to fix my bathroom light, which never happened but the cleaning staff were really very good. The breakfast options were minimal at best. The rooftop pool is amazing and has great views but that’s the only real amenity worth exploring in the hotel. There is a pharmacy on the ground floor which is convenient but spa rates were too high to even consider a treatment. Overall, it’s a decent stay if you are looking for somewhere to lay your head but if you are an experienced traveler, you will be left wanting."

"Excellent stay "