Playa del Carmen Hotel Guide - Founders Park hotels in Playa del Carmen, Mexico.

"This was my first inclusive resort and I'm so glad I chose Hyatt Vivid. The staff was wonderful. I wish I could remember the name, but I can't. I went solo for my birthday. I had a mishap or misunderstanding, but Cristina, the manager, was the best and she was able to call and talk me through what happened. Now the seaweed at the beach was a lot which is natural for my understanding.i will visit again and I will be telling all my coworkers to stay here .I will be back again. Thank you for everything."

"Pool was great. "

"Nothing worked. The air conditioner in the room didn’t work. The ceiling fan did not work, it was dirty, the elevator in the building did not work. That means there was no access to the pool or hot tub on the roof. I could go on and on. Let’s just say the only thing that did work was the bed was comfortable. Nothing else worked, even the toilet didn’t flush."

"The beach was lovely, while everyone around us had the cabanas ours had palm trees for shade instead which was really nice. Food was good for the most part, the Japanese and Italian restaurant were really good! The lunch buffet was definitely one of the stars, had a great variety of food that was really good. The steak house was okay, the fillet I had asked for medium was well done all around the edges and wasn’t medium up until the very middle of the steak. The bartenders were great, the cocktails of the day in the main lobby were phenomenal as well! Room service and staff were super friendly, we’ll definitely be coming back!"

"I wanted something outside the all-inclusive bubble, however with an ocean front and beach (the beach was small however nice enough to relax, the water is not swimmable there’s boats but its an ocean vibe besides nice to see and hear from my room. As a solo traveler I was looking for something near everything. This hotel is literally walking distance to everything (I hit the jackpot) my room had a beautiful view. I got the ocean front view. Down below (the beach area to the left there’s a restaurant that you can order food and drinks they will bring it to you as your relaxing on the beach. You can’t go wrong with little gem, the staff were extremely helpful and kind. Also, if you want to cook they had an electric portable stove (I found out my 8day I was there) I wish I would have known earlier. Walmart is walking distance (I walked from the hotel) to purchase beverages, bread, snacks (though you have a 7/11 the next street over, but I ran out of Nespresso pods I got them at Walmart. I did have issues with darn WiFi (it lagged) overall this is a great gem. "

"Beware of the undercooked bacon for breakfast at Liberti. Two mornings with undercooked bacon and two lunches with undercooked pork chops. Bed in 456 is very firm and dirty. Sliding glass door is old and fogged over blocking a nice ocean view. Husband got sick from the food. I waited on a pizza for over an hour and a half at the bar and it never came. We checked out two days early and would not recommend."

"Excellent, clean rooms nice staff nice pool"

"Buena ubicación… buena atención del personal"

"Check in super smooth and efficient and everything worked perfectly . In not sure why it doesnt have a higher rating . Staff was great . I dont have anything negative to say. Great job"