West Kilbride Hotel Guide - Portencross Castle hotels in West Kilbride, United Kingdom.

"Comfortable bed. Had quite a 'budget' feel overall. It was about the cheapest hotel in the area in terms of price and it definitely felt it it most ways. Looks and feels like needs a lot of maintenance. We joked in the elevator on arrival that the voice announcing the floor level sounded Sybil Fawlty-esque (Fawlty Towers). Little did we know that the Fawlty Towers feeling would pervade further. We booked for 2 guests but the room had 1 towel and 1 hand towel. Breakfast was included in our room rate- NEVER pay extra for the breakfast here. Were told on checkin that breakfast was from 8am. Thought that sounded late. On arrival at the dining room at 8:10am, it was clear that many people had already eaten and left. I think the hotel had about 3 coach tours and wanted them to have breakfast before non-tour guests. Certainly had a sense of being a second class guest. We were told to take any table we wanted. After walking around, it was clear that there were NO set tables. I asked the attendant if she could point out a table that was set and we could use and she said she'd set one up. The fruit salad and yoghurt was almost gone and none was replaced in the 40 minutes we were there. We and other guests had to ask for a range of things not being replenished- cutlery, coffee mug, cereal bowl. Unfortunately, I don't believe I've ever encountered a worse breakfast in terms of appointments and food quality. Staff were courteous, accommodating when asked to assist."

"Social Hub was awesome. Very quirky and friendly. Loved the industrial decor. Staff members all superb. Maybe best suited to guests travelling light! We had a rental car and larger suitcases, and getting somewhere close to unload car was an issue. Would stay again."

"Excellent location and very clean! "

"Cabin brand new. Very clean and modern. Staff lovely and friendly. "

"Good location, staff were pleasant and excellent for early morning flights. "

"E everything "

"Very good location"

"Fantastic smiley helpful staff "

"Our stay was so lovely. The staff treated us like gold and our room was gorgeous and comfortable. The food at the Grill was delicious and the morning breakfast spread is unmatched for us. Loch Lomand is a beautiful place to visit. We highly recommend the Cameron House. "