Puckeridge Hotels

"Staff were very helpful and friendly."

"Everything was excellent, clean room, lovely breakfast and helpful staff"

"Room clean large easy access breakfast ok, would like more veg hot options , good to have gluten free options "

"Clean room. Lots of parking options if you’re driving. Good food options both inside and outside the hotel. Great breakfast choices. If you’re catching the shuttle, it’s super easy to get there."

"We discovered a wet brown stain on the floor when we checked in and the only other option to change was a twin room. We accepted to switch but this felt like a downgrade. It was dusty, the TV wasn’t working — in general, amenities were lacking. "

"Great hotel!!! "

"great rooms very friendly staff and a great choice on the menu. Would totally recommend"

"Negatives: Housekeeping entered the room when we had the 'do not disturb' sign on the door. They also knocked the door on the last day at 11.15am and said we should've already left but we had arranged for a late checkout. We were only there for 4 nights so to have this happen on 2 occasions wasn't great. The reception staff didn't always greet/acknowledge the guests as they passed. The teabags are awful, bring your own! Breakfast was the same every morning. It would've been nice to mix it up a bit. Positives: One of the reception staff was excellent when we were checking in (Colin). He was extremely helpful and friendly, even when we requested to change rooms. The room was lovely and clean. Surprisingly very little noise from the planes and it was interesting to watch them and the nearby Dart from our window. We would definitely stay again. The rooms were good, breakfast is included. Parking is extra (£12 per day). It was very central for all the things we wanted to do and see."

"Good selection for breakfast, great friendly staff"