Epsom Hotel Guide - Rainbow Leisure Centre hotels in Epsom, United Kingdom.

"The hotel was clean, staff helpful, parking is chargeable"

"Enjoyed great options for breakfast. Great stay. We definitely would come again. Just wished the coffee was better. "

"Good professional team."

"staff amazing. rooms clean. parking safe. location quiet. breakfast good but some slightly disappointing elements - stale hash browns and croissants - rest all beautifully cooked."

"Lovely room Shame we couldn’t get hot water to be able to shower "

"I am a repeat customer at The Mitre. The hotel has a wonderful "old-world" charm to it, but they’ve balanced it perfectly with the modern amenities you actually need. What really stood out, though, was the hospitality. I managed to leave an item in my room after checking out and Sandra was an absolute lifesaver. Even though the hotel was buzzing with the Friday morning guests, she took the time to coordinate getting the item across the city to one of my colleagues, in rush hour during a tube strike. It’s rare to find a team that stays so calm and genuinely helpful when things get busy. It’s a beautiful, special property, and the level of care they show their guests is exactly why I’ll be booking here again. Highly recommended!"

"Good location, ample free parking, clean and tidy, good staff, nice rooms. Breakfast ok, but lacking in variety, no fried eggs, no mushrooms etc... but what was available was nice. Coffee poor, bitter in taste for my liking."

"The ensuite bathroom had a strong urine smell and I had to ask room service to pay special attention the next day. We generally had a great stay, the kids loved it. Check in was easy, breakfast was good. Some areas were run down and need refurbishing. Staff was great."

"Check in for this property was at the Crowne Plaza Hotel on the same street. I parked in their car park for 10 minutes to check in. For this I received a parking fine, which unbelievably has been upheld despite my providing the details of my reservation and their own record of my being in the car park for 10 minutes. This is a first for me, being fined by the hotel I am checking into. I was not asked to register my car at check in, no doubt because there was separate parking for the apartment that I was occupying. They spent time showing me where to park and at no time during the check in process was I asked for my car details. I’m astonished that a paying customer would be treated like this. There were some dirty clothes in the apartment from a previous occupant."