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Get an overview of this hotel4-star hotel with pools, private beach and full-service spa

Popular property highlights

Beach
Free parking
Pets allowed
Free WiFi
Restaurant

Location

Located in Puerto Morelos, this beachfront hotel is next to a golf course and within 2 mi (3 km) of Ojo de Agua Beach, Puerto Morelos Reef and San Jose Catholic Parish. Artisans Market and Puerto Morelos Town Square are also within 2 miles (3 km).

Hotel features

Catch some rays on Now Jade Riviera Cancun Resort & Spa All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 7 restaurants.

Room amenities

All 550 rooms feature thoughtful touches such as free minibar items and slippers, plus complimentary wireless Internet access and LCD TVs with cable channels. Guests will also find balconies or patios, iPod docking stations and 24-hour room service.

Languages Spoken

Now Jade Riviera Cancun Resort & Spa All Inclusive

Hotel Amenities

All-Inclusive Details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • Buffet and à la carte meals, snacks and beverages included
  • In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

  • Kayaking
  • Rowing/canoeing
  • Snorkelling
  • Windsurfing

Land activities

  • Cycling
  • Fitness facilities
  • Football
  • Volleyball
  • Access to golf course
  • Golf green fees

Lessons/classes/games

  • Aerobics
  • Dancing
  • Water fitness

Entertainment

  • On-site entertainment and activities
  • Access to on-site clubs
  • On-site live performances

Not included

  • Airport transfers
  • Childcare
  • Laundry/dry cleaning services

Hotel Amenities

Now Jade Riviera Cancun Resort & Spa All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. At Now Jade Riviera Cancun Resort & Spa All Inclusive, you can cool off in one of the 3 the outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 7 restaurants, and guests can grab a coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 swim-up bars and 3 bars/lounges. Wireless Internet access is complimentary. This Art Deco hotel also offers a free kid's club, a kid's pool and outdoor tennis courts. On-site self parking and valet parking are complimentary.

Now Jade Riviera Cancun Resort & Spa All Inclusive is a smoke-free property.

  • Express check-in 
  • Number of outdoor pools - 3 
  • Lift 
  • Fitness facilities 
  • 24-hour front desk 
  • Business centre 
  • Express check-out 
  • Free self parking 
  • Dry cleaning/laundry service 
  • Free valet parking 
  • On private beach 
  • Conference space size (meters) - 995 
  • Terrace 
  • Luggage storage 
  • Hair salon 
  • ATM/banking 
  • Concierge services 
  • Gift shops or newsstand 
  • Shopping on site 
  • Pool umbrellas 
  • Outdoor tennis courts - 2 
  • Total number of rooms - 550 
  • One meeting room 
  • Number of floors - 4 
  • Number of buildings/towers - 9 
  • Beach bar 
  • Number of bars/lounges - 3 
  • Full-service spa 
  • Number of swim-up bars - 2 
  • Conference space 
  • Spa treatment room(s) 
  • Tours/ticket assistance 
  • Built in 2008 
  • Coffee shop or café 
  • Beach sunloungers 
  • Free WiFi 
  • Pool sunloungers 
  • Steam room 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Children's club (free) 
  • Smoke-free property 
  • Nightclub 
  • Supervised childcare/activities (free) 
  • Children's pool 
  • Spa services on site 
  • Number of restaurants - 7 
  • Conference space size (feet) - 10710 
  • Spa tub 
  • Wedding services 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • On private beach  
  • Outdoor pools  
  • Children's pool  
  • Supervised childcare/activities (free)  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Children's club (free)  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • Spanish

Parking

Free self parking, Free valet parking

Room Amenities

  • Balcony or patio 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Ceiling fan 
  • Phone 
  • Free local calls 
  • Free bottled water 
  • Coffee/tea maker 
  • Minibar (stocked, free items) 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Bidet 
  • In-room childcare (surcharge) 
  • Iron/ironing board 
  • Desk 
  • Blackout drapes/curtains 
  • MP3 docking station 
  • In-room safe (laptop compatible) 
  • Cable TV service 
  • Free WiFi 
  • Number of bathrooms -  
  • In-room massage available 
  • Slippers 
  • LCD TV 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • iPod docking station 
  • Room service (24 hours) 

Where to Eat

Carnival Buffet – This beachfront restaurant serves breakfast, lunch and dinner. A children's menu is available.

Capers Rest. (Italian) – This fine-dining restaurant only serves dinner.

CinCin Rest (Adults only) – This fine-dining restaurant only serves dinner.

Mercure Rest (French) – This fine-dining restaurant only serves dinner.

Tamarindo Rest (Mexican) – This fine-dining restaurant only serves dinner.

24-hour room service is available.

Nearby Things to Do

A private beach, outdoor tennis courts and complimentary bicycles are featured at the hotel. 3 the outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Free bicycles on site 
  • Waterskiing nearby 
  • Golfing nearby 
  • Surfing/boogie boarding on site 
  • Snorkelling nearby 
  • Parasailing nearby 
  • Surfing/boogie boarding nearby 
  • Volleyball on site 
  • Beach volleyball on site 
  • Kayaking on site 
  • Skydiving nearby 
  • Windsurfing nearby 
  • Yoga classes/instruction on site 
  • Playground on site 
  • Rafting nearby 
  • Ecotours nearby 
  • Boat tours nearby 
  • Fitness classes on site 
  • Sailing on site 
  • Basketball on site 
  • Golf lessons available nearby 
  • Personal motorised watercraft on site nearby 
  • Scuba diving nearby 
  • Scooter/moped rentals nearby 

Spa Services

Now Spa by Pevonia has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body treatments and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

Children under 18 years old are not allowed in the spa without adult supervision.

  • Sauna in spa 
  • Number of treatment rooms 6 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body treatments 
  • Facial treatments 
  • Aromatherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of MXN 1344 per pet, per night.
  • Dogs only
  • 1 per room (up to 10 kg)
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No rollaway/extra beds available
Service animals exempt from fees/restrictions
Access to the nearby Gran Coral Riviera Maya Golf course is included in the room rate. Transportation to the golf course is not provided.
The Kids Club, included in the room rate, is available from 9 AM to 10 PM. Parents may not leave the hotel premises while their children are in the Kids Club. In-room babysitters are available if guests intend to leave the premises (surcharge applies; must be requested in advance). For more details, please contact the hotel directly using the number provided on the booking confirmation email.

Fees

The charges below are included in your overall room price:
  • New Year's Eve gala dinner fee
  • Resort fee
The resort fee includes:
  • Breakfast
  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Children's club/arcade access
  • Business centre/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room bottled water
  • Concierge/Valet service
  • Self-parking
  • Valet parking
  • Parking
  • Housekeeping
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Pet fee: MXN 1344 per pet, per night
  • Late check-out fee: MXN 10usd per person per hour, max 5p.m.(subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
  • Now Jade Riviera Cancun All Inclusive Puerto Morelos
  • Now Jade Riviera Cancun Puerto Morelos
  • Now Jade Riviera Cancun
  • Now Jade Riviera Cancun Resort And Spa
  • Now Jade Riviera Cancun Hotel Puerto Morelos
  • Now Jade Riviera Cancun All Inclusive

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A resort fee is included in the total price displayed. A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December. Up to 2 children aged 2 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Awards & Affiliations

Green/Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

USD 200 in Resort Coupons

Book a stay in any room or rate category and receive USD 200 in resort coupons for use during your stay on spa treatments and food and beverage purchases.

Resort coupons cannot be applied to the following services: beauty salon services, purchases of spa products, telephone charges, dolphin experiences, gift shop purchases, boutique purchases, Internet service, marina services, dive shop, medical services, or car rental and travel agency services. Resort coupons must be redeemed at the time of booking or service. Resort coupons have no cash value and are non-refundable and non-transferable. Coupons do not apply to gratuities, taxes, private functions, and/or special events such as Christmas and New Year gala dinners. Resort coupons are not cumulative and cannot be combined with any other promotion or special offer including, but not limited to discounts for spa treatments. They are only valid for the original stay and cannot be deducted on departure. Offer may not be combined with other promotions or special offers. Restrictions and blackout dates apply. All this offer is subject to availability and may be changed or withdrawn at any time. Not applicable to group bookings. Other restrictions may apply.

Children Stay Free

Book a stay in any room or rate plan for travel August 19 - December 22, 2019, and 2 children (ages 3-12) can stay and eat free with 2 paying adults. Blackout dates include November 26-30, 2019.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Children Stay Free

Book a stay in any room or rate plan for travel August 16 - December 22, 2020, and 2 children (ages 3-12) can stay and eat free with 2 paying adults. Blackout dates include November 24-28, 2019.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

Sip, Savor, and See Offer

Book a stay in any room type or rate category and guests can visit a nearby participating resort from 6 PM-1 AM to enjoy dinner, drinks, and entertainment.

This offer is valid for 1 evening only per stay. Participating resorts: Dreams Playa Mujeres Golf & Spa Resort, Dreams Puerto Aventuras Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Tulum Resort & Spa, Sunscape Sabor Cozumel, or Sunscape Star Cancun (December 2018). Guests must contact the selected resort’s concierge in advance to make arrangements by 3 PM on the day guests wish to visit the partner property. Contact the selected resort for additional information or restrictions. Transportation is not included. Guests are responsible for round-trip taxi fare and all gratuities. Valid anytime, subject to availability. Details at check-in. Other restrictions may apply.


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