Rushton Spencer Hotels

"Room was huge, bed was very comfortable, and staying in a hotel that literally has a walk in entrance to the airport terminals was the most convenient possible thing for a very early flight!!!"

"Stayed here recently and unfortunately had a frustrating experience regarding parking. The hotel advertises parking as “subject to availability”, which I took to mean that if a space was available on arrival, it could be used. I also contacted the hotel prior to my stay and, based on the wording used, understood this to be first come, first served. I made a point of arriving early to secure a space and specifically chose this hotel because parking was listed at £25 per night. However, after parking, I was later contacted and told I needed to move my car as the spaces were effectively pre-allocated. This was not made clear at any point beforehand and created unnecessary stress during my stay. To add to the confusion, my room overlooked the car park and at no point did it appear to be full. There was also an overspill car park on the opposite side of the road which remained empty, so the situation was difficult to understand. Although I complied and moved the vehicle, the issue could have easily been avoided with clearer communication. I also raised this with staff but did not receive a meaningful response or resolution, which was disappointing. Overall, the lack of clarity around parking and the poor follow-up from staff left a negative impression."

"Love this place - so handy. Airport transport included"

"Great location reasonable price"

"Good fast efficient service. Good rerstaurant with an excellent breakfast. Very clean. would definitely return. "

"Staff excellent"

"Good choice of food and drinks on offer "

"We don’t use hotels often, partly because I feel they’re a very expensive option, especially in the UK, where they seem mostly to offer uniform mediocrity at over- inflated prices. On the plus side our rooms were clean and spacious, the adjoining San Carlino restaurant was excellent and welcoming and the location for access to trams at Altrincham and Manchester Marathon was pretty ideal. We had a pleasant stay. On the downside, some of the staff on reception didn’t speak English well enough to help us with queries ( including a mistaken cancellation of our booking which we were only notified of on the day we were due to arrive! ). The breakfast was extra and very average. Pretty much everything on offer being slightly chewy and lukewarm due to the buffet system on offer and inadequate heating of pre- prepared items for a cooked breakfast. The changing rooms and pool area were also quite dirty with a murky plunge pool and muddy changing room floors. I’ll sign off with the greatest insult which were the prices charged in the self-service shop. £6 for a packet of crisps, a medium size bar of Cadbury or £4-5 for a packet of Haribo etc wich we felt were unjustifiable and merely an opportunistic attempt to rip off residents."

"We had a lovely stay. Our room was spacious and clean. Staff were friendly. Would stay again."