Puerto de la Cruz Hotel Guide - San Felipe Castle hotels in Puerto de la Cruz, Spain.

"Lovely staff and the best views "

"The hotel commands a stunning position overlooking Puerto de la Cruz and if you choose an Ocean View room you will get both, a wonderful sight to wake up to. We ate in one of the hotels restaurants and the food was outstanding. The hotel staff were extremely helpful and friendly and we hope to return one day.. "

"Yes."

"Kanan (I’ve hopefully have that correct as she deserves recognition) was amazing. we we’re put in a terrible situation with the villa we had booked, in that it was inhabitable, awful. We urgently had to find somewhere quickly as the company were not helping resolve the issue. She was welcoming calm & very kind. Rooms couldn’t have been any cleaner "

"The best tropical destination yet. We felt really safe and cared for."

"Spoilt for choice in terms of amenities. Friendly, helpful staff. Very strong wifi"

"Beautiful resort in a quiet part of Tenerife. Hotel was great but the staff - from the bar staff restaurant check in - each and everyone one of them made this trip. They were first class - kind friendly hard working and personable. Hard to ever anywhere in the world where the staff were this attentive. A credit to the hotel and their management team. "

"Staff was polite, helpful and friendly. Room was well equipped, very clean and everything was in good working order. Excellent breakfast, perfect location. Our only difficulty was with parking. There is no parking nearby."

"Beautiful hotel, staff very friendly. Cleaning lady very helpful and pleasant too. Good location but parking can be a problem. Tiles in the bathroom need repairing. Overall very satisfied "